2012 Spectator Survey

The Canberra Raiders are interested in receiving feedback from Rugby League fans who attend Rugby League matches. This information will be used for the purpose of Club development and improvement. Please take this 10 minute survey so we can help improve our services for our fans.

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* 1. Please fill out your name, address and contact details for your chance to win either a 2013 Inner Bowl FAMILY Membership OR a Huawei Ascend P1 Smart Phone

Name:

Address:

City/Town:

State/Province:

Postal Code:

Country:

Email Address:

Phone Number:

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* 2. Please select your age.

Under 18

18-25

26-35

36-50

Over 50

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* 3. Please select your gender.

Male

Female

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* 4. Where do you live?

Canberra

Surrounding regional area (within 1 hour's drive from Canberra)

Interstate

Overseas

If you did not select ‘Canberra’ in question 4, please continue to question 5. If you did select ‘Canberra’ in question 4, please SKIP questions 5 – 12 and restart from question 13

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* 5. What is your post code? (Please list post code and whether you are an Australian Resident or International)

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* 6. What is your gross annual income? (Optional)

Under $25k

$25k - $50k

$51k - $75k

$76k - $100k

$100k - $125k

Over $125k

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* 7. Was the primary reason for your visit to the ACT to attend this NRL match?

Yes

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* 8. Are you spending any nights in the ACT during this trip or are you just visiting for the day?

Just visiting for the day

Spending more than a day in the ACT during this trip

Number of nights stayed (please specify)

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* 9. Which of the following best describes the type of accommodation you used on your last trip to the ACT?

Motel or Hotel

Youth Hostel or Backpackers

Caravan Park

A Private residence of family or friends

Other (please specify)

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* 10. Which of the following did you visit during your trip to the ACT? (select as many as are relevant to you)

Sports Grounds/Facilities

Restaurants or Cafes

Nightclubs or Bars

Nature Reserves or Natural Parks

None/Don't Know

Other (please specify)

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* 11. How did you travel to the ACT?

Car

Plane

Train

Bus

Other (please specify)

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* 12. How many people did you travel with to the ACT?

By yourself

With 1 person

With 2 - 4 other people

With more than 5 people

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* 13. Was this the first match you had attended at Canberra Stadium?

Yes (Go to Question 14)

No (Go to Question 13)

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* 14. If you answered 'no' to question 13, when was the last time you visited Canberra Stadium?

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* 15. Please specify your level of satisfaction with Canberra Stadium from the following perspectives: (please tick box)

	1 Very Dissatisfied	2 Fairly Dissatisfied	3 Neither Satisfied or Unsatisfied	4 Fairly Satisfied	5 Very Satisfied	6 Don't Know/Not Applicable
Public Transport Access	Public Transport Access 1 Very Dissatisfied	Public Transport Access 2 Fairly Dissatisfied	Public Transport Access 3 Neither Satisfied or Unsatisfied	Public Transport Access 4 Fairly Satisfied	Public Transport Access 5 Very Satisfied	Public Transport Access 6 Don't Know/Not Applicable
Car Parking Availability & Access	Car Parking Availability & Access 1 Very Dissatisfied	Car Parking Availability & Access 2 Fairly Dissatisfied	Car Parking Availability & Access 3 Neither Satisfied or Unsatisfied	Car Parking Availability & Access 4 Fairly Satisfied	Car Parking Availability & Access 5 Very Satisfied	Car Parking Availability & Access 6 Don't Know/Not Applicable
Toilet Facilities	Toilet Facilities 1 Very Dissatisfied	Toilet Facilities 2 Fairly Dissatisfied	Toilet Facilities 3 Neither Satisfied or Unsatisfied	Toilet Facilities 4 Fairly Satisfied	Toilet Facilities 5 Very Satisfied	Toilet Facilities 6 Don't Know/Not Applicable
Food/Beverage Outlets	Food/Beverage Outlets 1 Very Dissatisfied	Food/Beverage Outlets 2 Fairly Dissatisfied	Food/Beverage Outlets 3 Neither Satisfied or Unsatisfied	Food/Beverage Outlets 4 Fairly Satisfied	Food/Beverage Outlets 5 Very Satisfied	Food/Beverage Outlets 6 Don't Know/Not Applicable
Customer Service & Security	Customer Service & Security 1 Very Dissatisfied	Customer Service & Security 2 Fairly Dissatisfied	Customer Service & Security 3 Neither Satisfied or Unsatisfied	Customer Service & Security 4 Fairly Satisfied	Customer Service & Security 5 Very Satisfied	Customer Service & Security 6 Don't Know/Not Applicable
Audio Visual displays	Audio Visual displays 1 Very Dissatisfied	Audio Visual displays 2 Fairly Dissatisfied	Audio Visual displays 3 Neither Satisfied or Unsatisfied	Audio Visual displays 4 Fairly Satisfied	Audio Visual displays 5 Very Satisfied	Audio Visual displays 6 Don't Know/Not Applicable

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* 16. Does Canberra Stadium provide designated smoking areas?

Yes

Don't know

Please continue to the next page to continue the survey