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Please note this survey is designed for residents of Quebec who are more comfortable requesting and receiving services in English. This is likely to include residents who mainly speak English and/or a language other than French at home.

The focus of this survey is access to information, services and support provided by the province of Quebec.

Question Title

* 1. How would you rate the Quebec provincial government’s ability to meet your information and support needs in English in the following formats:

  Excellent Good Fair Poor Very poor Don't know
Written communications and correspondence
Websites
In-person communication
Signage along provincial highways and in and around provincial buildings
Over the phone
Televised press conferences

Question Title

* 2. Now we would like you to think about provincial services you may have accessed online, through a provincial government website, in English within the past 2 years. 

Overall, how difficult or easy has it been for you to access provincial services online, through a provincial government website, in English within the past 2 years? If you did not need to access any provincial services online within the past two years, select the option “Have not used.”

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