Placement Test Satisfaction Survey | 2016-17 Question Title * 1. Testing staff are friendly, courteous, and willing to assist me. Strongly agree Agree Disagree Strongly disagree Strongly agree Agree Disagree Strongly disagree Question Title * 2. How satisfied were you with the following testing services? Very satisfied Satisfied Dissatisfied Very dissatisfied Scheduling your test Scheduling your test Very satisfied Scheduling your test Satisfied Scheduling your test Dissatisfied Scheduling your test Very dissatisfied The testing room/environment The testing room/environment Very satisfied The testing room/environment Satisfied The testing room/environment Dissatisfied The testing room/environment Very dissatisfied Customer service provided by test administrators during your testing session Customer service provided by test administrators during your testing session Very satisfied Customer service provided by test administrators during your testing session Satisfied Customer service provided by test administrators during your testing session Dissatisfied Customer service provided by test administrators during your testing session Very dissatisfied Question Title * 3. Please explain if dissatisfied: Question Title * 4. Testing days and times were convenient for me. Strongly agree Agree Disagree Strongly disagree Strongly agree Agree Disagree Strongly disagree Question Title * 5. I was made aware of how to locate study materials. Yes No Question Title * 6. If yes, how were you made aware of these materials? At the time you scheduled the test. Materials were given to me when I scheduled the test. From the Placement Test Brochure. Search on the website. Question Title * 7. I studied for the placement test. Yes No Question Title * 8. I understand how my test scores will affect which courses I am eligible to take. Yes No Question Title * 9. Comments: Done
