PREVIEW: The State of Local Businesses Survey

Your information is critical

PLEASE NOTE: This a preview of the survey for demonstrative purposes only. Please feel free to explore it. Your information will not be assessed. If you are a customer/client serving local business, you can find the LIVE survey link here.

Thank you for taking this 8-minute survey. Your answers will help us better understand how businesses like yours have evolved since the pandemic was declared March 11, 2020. They will be part of a large research sample, and the information will be anonymized unless you permit otherwise. If you would like more information, please email our survey team.

If you’re receiving this survey, we assume you are the owner or decision-maker at a small or medium business that serves customers/clients. If this does not describe you, please forward the survey link to the appropriate person.

Let's get started!

Question Title

* 1. Which of the following categories best describes your business's industry?

Arts & Entertainment

Automotive

Business & Professional Services

Education

Food & Dining

Medical and health services

Place of Worship

Retail

Recreation & Fitness

Trade Services/Contractor

Question Title

* 2. How many people does your business employ (including the owner)?

1-3

4-25

26-50

51-100

101+

Question Title

* 3. Where is your business located?

City/Town

State/Province

Country

Question Title

* 4. Has your business been affected by the COVID-19 pandemic in any of the following ways? Check all that apply.

Permanently closed

Temporarily closed

Permanently laid off staff

Temporarily laid off staff

Sold assets

Limited employee hours

Accessed federal COVID-19 relief

Accessed state or provincial COVID-19 relief

Accessed municipal COVID relief

None of the above

Question Title

* 5. How have your customers'/clients' payment behaviors changed since the start of the pandemic (March 11, 2020)?

	Less frequent	Same as before	More frequent	Not applicable	I don't know
Online transactions	Online transactions Less frequent	Online transactions Same as before	Online transactions More frequent	Online transactions Not applicable	Online transactions I don't know
Mobile payments	Mobile payments Less frequent	Mobile payments Same as before	Mobile payments More frequent	Mobile payments Not applicable	Mobile payments I don't know
Touchless payments	Touchless payments Less frequent	Touchless payments Same as before	Touchless payments More frequent	Touchless payments Not applicable	Touchless payments I don't know

Question Title

* 6. Does your business currently have a website?

Yes