Let us know your feedback on the new Powershop experience

We’d love your feedback to help us keep improving the new Powershop experience. It only takes a couple of minutes, and what you share really helps us make things work better for you.

If you'd like to get in touch with us urgently, please call 0800 462 668 or email hello@team.powershop.co.nz

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* 1. How do you feel about your recent experience using the new Powershop site or app?

🙁 Unhappy

😐 Neutral

😊 Happy

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* 2. What's the main reason for your rating?

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* 3. I know which Powerpacks are best to buy for my household

Yes, I know exactly which Powerpacks I should buy

I'm fairly sure what Powerpacks I should buy

I have no idea what Powerpacks I should buy

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* 4. What would make it easier for you to know which Powerpacks to buy?

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* 5. What platform and device did you use?

Website on desktop

Website on mobile

iPhone/iOS mobile app

Android mobile app

Other (please specify)

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* 6. What could we improve or add to make your experience better?

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* 7. Would you be open to a follow-up conversation to share more about your experience?

Yes

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* 8. Please provide your email address.

We only ask for your email so we can help with any account issues or get in touch if you’ve said yes to a follow-up chat. We won’t use it for anything else.

Let us know your feedback on the new Powershop experience

Question Title

* 1. How do you feel about your recent experience using the new Powershop site or app?

Question Title

* 2. What's the main reason for your rating?

Question Title

* 3. I know which Powerpacks are best to buy for my household

Question Title

* 4. What would make it easier for you to know which Powerpacks to buy?

Question Title

* 5. What platform and device did you use?

Question Title

* 6. What could we improve or add to make your experience better?

Question Title

* 7. Would you be open to a follow-up conversation to share more about your experience?

Question Title

* 8. Please provide your email address.We only ask for your email so we can help with any account issues or get in touch if you’ve said yes to a follow-up chat. We won’t use it for anything else.

* 8. Please provide your email address.

We only ask for your email so we can help with any account issues or get in touch if you’ve said yes to a follow-up chat. We won’t use it for anything else.