* 1. Please tell us:

* 2. Is your medical tourism business growing?

  No Growth Average Growth High Growth
Rating 1 to 5

* 3. Do you have an updated business plan for your medical tourism business that includes your customers, services, and financial plans?

  Not Current Under Development Updated & Implemented
Rating 1 to 5

* 4. How well is your Customer Value Proposition defined for international customers? (why, how, what, etc. of international customer needs?)

  Not Defined Partially Defined Fully & Successfully Implemented
Rating 1 to 5

* 5. Have you defined your target markets?  (cities, countries, regions)

  No Almost Yes
Rating 1 to 5

* 6. Is your marketing plan defined or updated for your international customers?

  Just Started Not Fully Implemented Fully & Successfully Implemented
Rating 1 to 5

* 7. Do you have any documented patient coordination processes from international patient initial inquiry to post care?

  Just Started Not Fully Documented Fully & Successfully Implemented
Rating 1 to 5

* 8. Do you have a very effective treatment quotation management process for international patients?

  No Not Fully Defined Fully & Successfully Implemented
Rating 1 to 5

* 9. Have you defined your customer satisfaction requirements for international patients?

  No Almost Yes
Rating 1 to 5

* 10. Do you have marketing programs defined for your business to business (B2B) international network?

  No Not Fully Implemented Fully & Successfully Implemented
Rating 1 to 5

* 11. Is your pricing competitive locally, regionally, and globally? 

  No Average Yes
Rating 1 to 5

* 12. Do you use any customer relationship management (CRM) system to support your medical tourism program?

  No Not Fully Implemented Fully & Successfully Implemented
Rating 1 to 5

* 13. Do you track your return on investment for each procedure, sales and marketing campaigns, patient acquisition, etc.?

  No Sometimes Fully & Successfully Implemented
Rating 1 to 5

* 14. Do you have people trained in the processes of handling international patients including support staff, marketing, nursing, doctors, and all related functions?

  No Not sure Yes
Rating 1 to 5

* 15. Overall Assessment of Medical Tourism Program

  Just Started Not Fully Implemented Fully & Successfully Implemented
Rating 1 to 5
PlacidWay can help your business gain a top place in the highly competitive medical and health tourism market. Healthcare and Medical Tourism Marketing is critical for hospitals, dental clinics, and anyone interested in developing a strong medical tourism business or international patient center. We can show you how you can position your healthcare organization for public relations success.

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