Patient Experience Survey 2018

At Primary Health Solutions, our mission is to improve community wellness through access to quality, affordable, integrated primary healthcare. We value our patients and want our efforts to reflect our commitment to excellence, respect and compassion. This is our promise to you, and would like for you to tell us how we are delivering on that promise. Would you please help us by rating your satisfaction with the following elements of your PHS patient experience.

Who was your provider at your most recent visit?

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* 1. Who was your provider at your most recent visit?

The scheduling of your appointment

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* 2. The scheduling of your appointment

The service that you received at the Front Desk during check-in

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* 3. The service that you received at the Front Desk during check-in

The care that you received from the provider and team

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* 4. The care that you received from the provider and team

The process of getting a prescription or refill of medication

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* 5. The process of getting a prescription or refill of medication

Overall experience at your last visit to PHS

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* 6. Overall experience at your last visit to PHS

Was there a star performer at your visit? If so, who?

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* 7. Was there a star performer at your visit? If so, who?

Share your contact information with us to be entered into a prize drawing!

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* 8. Share your contact information with us to be entered into a prize drawing!

Any other additional information you would like to share

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* 9. Any other additional information you would like to share

 
Thank you for taking the time to tell us about your experience. The information that we receive helps us to celebrate the things we do well and improve where we need to. Our hope is that you feel confident in the care you are receiving. We want to be your medical home, providing for all of your medical, dental, vision and behavioral health care needs. Thank you for allowing us the
opportunity to serve you.

PHS Admin
300 High Street, 4th Floor
Hamilton, OH 45011
513-454-1460

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