Pauline Haas Library Website Feedback Survey - Patron

Please help us understand how you use the current library's website and how you would like it to function in the future.

This survey will be used in developing the new website design and structure. Results will only be viewed by the website project manager and the library project team.

Thank you for your feedback!

1.Describe the library in one word or short phrase.

2.How many times have you visited the library in person in the past year (even just to pick up items)?

Frequently (2 or more times a week)

Often (2 or more times a month)

Occasionally (4 or more times in the last year)

Rarely (1-3 times in the last year)

Never (0 times in the last year)

3.What kinds of things do you visit the in-person library for? (Select all that apply)

Finding books, DVDs, and other materials

Attending adult programs

Attending children's programs

Attending teen/young adult programs

Doing research, school work, or working remotely

Using public computers or WiFi

Using a meeting and/or study room

Book, movie, and other media recommendations

Printing, scanning, faxing services

Local history and/or genealogical research

Shop the Friends Booksale Room

Other (please specify)

4.How many times have you visited the library's website in the past year?

Frequently (2 or more times a week)

Often (2 or more times a month)

Occasionally (4 or more times in the last year)

Rarely (1-3 times in the last year)

Never (0 times in the last year)

5.What kinds of things do you use the library's website for? (Select all that apply)

Searching for books, movies, and other materials

Finding contact information or hours

Looking for information about programs and events

Downloading or streaming media like eBooks and audiobooks

Using online research databases

Looking for book or movie suggestions

Finding information about library services

Reserving a meeting or study room

Looking for community resources

Checking availability of Explore Passes

Other (please specify)

6.Have you ever looked for information on the library's website and been unable to find it?

Yes

7.If yes, please describe what information you were unable to find.

8.Do you have any feedback about how the library might change its website?

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