* 1. How often do you visit Phifer?

* 2. How long have you been a member at Phifer?

* 3. On WEEKDAYS I typically visit Phifer between

* 4. On WEEKENDS I typically visit Phifer between

* 5. I visit Phifer to

* 6. How important were the following when joining or renewing at Phifer?

  Very Important Important Neutral Somewhat Important Not Important
Equipment
Personal Trainers
Price
Amenities
Referral From Friend
Atmosphere
Reputation

* 7. Rank your level of satisfaction related to Phifer's operations.

  Highly Satisfied Moderately Satisfied Neither Satisfied or Dissatisfied Dissatisfied Very Dissatisfied
Cleanliness
Locker Room Cleanliness
Staff Availability
Equipment Condition
Gym Security
Pool
Music
Lighting
Group Fitness

* 8. How comfortable do you feel that you are using the exercise equipment properly?

* 9. How far away from the gym do you live?

* 10. Rank your level of satisfaction with the various types of equipment.

  Highly Satisfied Moderately Satisfied Neither Satisfied or Dissatisfied Dissatisfied Very Dissatisfied
Free Weights
Weight Machines
Cardiovascular Equipment

* 11. I believe my membership dues are

* 12. List any additional services that would add value to your experience at Phifer.

* 13. Have you referred a friend to Phifer?

* 14. Have you purchased one or more personal training sessions from Phifer?

* 15. For those that have purchased personal training sessions, how satisfied were you with the session?

* 16. Gender

* 17. Age

* 18. Have you purchased a massage at Phifer?

* 19. For those that have purchased a massage at Phifer, how satisfied were you?

* 20. For those who participate in the group fitness program at Phifer, how satisfied are you?

* 21. For those who participate in our CrossFit program, how satisfied are you?

* 22. Do you feel the space is adequate for CrossFit?

* 23. How often do you play racquetball?

* 24. How often to you use the pool?

* 25. Overall, how satisfied are you with your membership?

* 26. Feel free to share any additional thoughts about Phifer.

* 27. Leave contact information to be eligible for prizes. (optional)

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