* 1. Section(s) that served you:

* 2. Was the person who served you knowledgeable?

* 3. Please give a brief description of the service provided.

* 4. Please rate the following as to how the service was provided:
(Ratings: 4 = Excellent, 3 = Good, 2 = Fair, 1 = Needs Improvement)

  4 3 2 1
Courteous Attitude
Responsiveness
Helpful
Overall Rating

* 5. If the person serving you was unable to address your concern or need, were you directed to the appropriate staff person?

* 6. Please share any additional comments and/or suggestions you may have:

T