Pemberton Food Bank Satisfaction Survey 2020-2021

First, the basics...

Question Title

* 1. How did you find out about this program?

Brochure

Facebook

Instagram

Friend

Newspaper

Referred by Professional

Poster

Web Search

Word of Mouth

Question Title

* 2. Which community did you attend this program?

Squamish and surrounding area

Whistler

Pemberton

Mount Currie

D'Arcy and North

Tell us how we did

Question Title

* 3. Are you satisfied with the time and location of the Food Bank?

Yes

Somewhat

Comments and suggestions:

Question Title

* 4. Was your support staff or facilitator courteous and respectful?

Yes

Somewhat

Comments and suggestions:

Any problems? We want to know!

Question Title

* 5. Did you have problems accessing or using our services during COVID-19?

Yes

Question Title

* 6. If yes, please let us know details.

Services were not available

I did not have the technology needed to participate

I did not hear about available services

SSCS communications were unclear

I was unable to contact an SSCS employee

I had challenges accessing the program location

I had challenges connecting to the online platforms

I had challenges accessing programs due to language and/or cultural barriers

Please provide details and suggestions regarding the problems you had, so that we can improve:

Question Title

* 7. Please rate your experience with our organization and services you received.

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Question Title

* 8. What areas can we improve?

Question Title

* 9. Did we do something that you really appreciated?

Question Title

* 10. Are there any emerging gaps in local community services that you want to bring to our attention?

Have more to say?

Question Title

* 1. How did you find out about this program?

Question Title

* 2. Which community did you attend this program?

Question Title

* 3. Are you satisfied with the time and location of the Food Bank?

Question Title

* 4. Was your support staff or facilitator courteous and respectful?

Question Title

* 5. Did you have problems accessing or using our services during COVID-19?

Question Title

* 6. If yes, please let us know details.

Question Title

* 7. Please rate your experience with our organization and services you received.

Question Title

* 8. What areas can we improve?

Question Title

* 9. Did we do something that you really appreciated?

Question Title

* 10. Are there any emerging gaps in local community services that you want to bring to our attention?

Question Title

* 11. Would you like us to follow up with you regarding your responses? If so, please leave your name and contact information.