* 1. How friendly was the front desk staff?

* 2. How quick was the check-in process?

* 3. How clean was your room upon arrival?

* 4. If your stay included a housekeeping service how was your room left once serviced?

* 5. How well-equipped was your room?

* 6. How helpful were the hotel staff in general throughout your stay?

* 7. How comfortable were your bed linens?

* 8. What best describes your Day Spa experience?

* 9. What best describes your Breakfast experience at The Pearle?

* 10. Did you consider your stay value for money at our hotel?

* 11. Overall, were you satisfied with our hotel, neither satisfied nor dissatisfied it, or dissatisfied with it?

* 12. How likely are you to recommend our hotel to others?

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