Technology Troubleshooting Form

Please fill out the following information if you are experiencing problem(s) with a printer, computer or copier within Dahlgren Memorial Library. Please submit one form per problem.

Before reporting printing problems, please read the Printing in the Library section on our Technology page. If your GOCard was overcharged or your document did not print, please contact the GOCard Office for a refund.

Question Title

* 1. Patron Name

Question Title

* 2. Do you want us to contact you?

Question Title

* 3. GU Net ID

Question Title

* 5. GU/MGUH Email Address

Question Title

* 6. Date/Time

Date/Time

Question Title

* 7. Description of the problem

Question Title

* 8. Location of document ( ie. desktop, Blackboard or email)

Question Title

* 17. DML Public Workstation Hardware

Question Title

* 18. DML Public Workstation Software

Question Title

* 19. Browser

Question Title

* 20. WiFi Connections

Question Title

* 21. Printer/Copier Supplies

For any further questions, please email the Information Desk staff: dmlcirculation@georgetown.edu




T