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The initial teaching and education I received were clear and easy to understand.
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The teaching methods were helpful.
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I was satisfied with the ongoing education, support and assistance I received.
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I received information about possible side effects caused by my medications.
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The medication information provided was informative and helpful.
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I was told who to call if I had problems with my therapy.
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The delivery of my medications and/or supplies was convenient and on time.
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The equipment I received was clean and in good working condition.
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The amount of supplies delivered was adequate for my therapy.
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The staff was courteous and helpful.
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I was satisfied with the knowledge level of the staff.
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The services provided met my needs and expectations.
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All my questions, problems, or concerns were answered completely and promptly.
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The patient rights and responsibilities were adequately explained to me.
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The billing and reimbursement assistance provided was helpful.
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My financial responsibilities for this service were adequately explained to me.
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I would recommend Maxor Specialty to my friends and family.
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I was told what to do if my services were interrupted due to weather or a natural disaster.
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Do you feel your pain has been adequately controlled if applicable?
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Do you feel your care with our organization has been safe? Regarding medication, equipment, adequate education, etc.?
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Overall level of satisfaction with all care and services provided.
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