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Credentialing Satisfaction Survey
Partners Credentialing Program
Please respond to the questions below regarding your experience with Partners credentialing program
over the past year
.
OK
1.
Overall, how satisfied or dissatisfied are you with Partners' credentialing program?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
2.
How responsive have we been to your questions or concerns about the credentialing requirements?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
3.
Which of the areas below were problematic during your experience with the credentialing program?
Using the application portal (AppCentral) for an agency application.
Using the application portal (AppCentral) for a Licensed Independent Practitioner application.
Submitting a request to credential an associated clinician.
Submitting a request to make changes.
The application requirements.
Professionalism of the credentialing staff.
Response time between when I submitted the application until I received a request for additional information.
Response time between when I submitted the application until I received Notification of Credentialing Action.
Response time between when I submitted the application until enrollment in Alpha was complete.
Other (please specify)
4.
Please help us understand what we're doing right and what we need to do to improve our credentialing program here at Partners.
5.
Do you have any other comments, questions, or concerns?
