The library wants to hear from you!

We are collecting feedback to help us plan for our future.  Whether you use the library often or you have not yet visited us, we invite you to provide input about our resources and service to the community.

Please answer the questions below and submit your survey by Wednesday, October 24. If you would like to enter to win a gift card, please enter your contact information at the end of the survey. Paper copies of this survey are available at the library.

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* 1. How often do you visit the Palos Heights Public Library?

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* 2. What are your reasons for visiting the library? (Please check all that apply.)

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* 3. Which factors reflect why you do not visit the library more often, if any? (Please check all that apply.)

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* 4. If you regularly use the library, what is something about the library that might surprise someone who does not use it?

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* 5. If you are not a regular library user, what would entice you to use the library more often?

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* 6. What role should the library play in connecting community members to technology? (Please check all that apply.)

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* 7. Please indicate your level of agreement with the following statements.

  Strongly Agree Agree Neutral Disagree Strongly Disagree
The library is a cultural hub of the Palos Heights community.
The library successfully serves non-English-speaking individuals.
The library adequately represents the diversity of the Palos Heights community.

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* 8. Have you accessed e-books, e-audiobooks, or e-magazines through the library?

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* 9. If you HAVE accessed e-materials through the library, please describe your experience.

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* 10. If you HAVE NOT accessed e-materials through the library, why not?

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* 11. If the library has not met your needs, please tell us why. What problems or difficulties have you encountered while visiting the library, if any?

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* 12. What do you think should be the primary functions of the library within the Palos Heights community?  (Please check all that apply.)

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* 13. Fill in the blank: The aspect of the library I like most is:

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* 14. How would you prefer to receive information about the library?  (Please check all that apply.)

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* 15. Please select your gender.

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* 16. Please select your age range.

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* 17. How many people reside in your household, including yourself?

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* 18. Please select the ages of the people in your household, including yourself.  (Please check all that apply.)

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* 19. Do you have an active Palos Heights Public Library card?

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* 20. If no, why don’t you have an active Palos Heights Public Library card?

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* 21. Optional: Please include your contact information below if you are interested in participating in a focus group.

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* 22. Optional: Please include your contact information below if you would like to be entered for a chance to win a gift card!

Thank you!

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