Question Title * 1. What type of advice did you visit the bureau for? Benefits Debt Consumer & Utilities Employment Housing Legal Relationships Tax Other Other (please specify) Question Title * 2. How did you feel about the advice and information you received? Very satisfied Satisfied Unsatisfied Comments: Question Title * 3. How confident do you feel dealing with your problem now? Very confident Confident Same Worse Question Title * 4. The advisor you saw was... Strongly agree Agree Disagree Strongly disagree Welcoming Welcoming Strongly agree Welcoming Agree Welcoming Disagree Welcoming Strongly disagree Understanding Understanding Strongly agree Understanding Agree Understanding Disagree Understanding Strongly disagree Non-judgemental Non-judgemental Strongly agree Non-judgemental Agree Non-judgemental Disagree Non-judgemental Strongly disagree Explained options well Explained options well Strongly agree Explained options well Agree Explained options well Disagree Explained options well Strongly disagree Gave relevant advice Gave relevant advice Strongly agree Gave relevant advice Agree Gave relevant advice Disagree Gave relevant advice Strongly disagree Comments Question Title * 5. How easy was it for you to access advice through the CAB? Easy Average Difficult If you had any difficulty accessing our service please let us know why: Question Title * 6. Would you use the CAB again? Yes and would recommend it to family & friends Yes Maybe No Question Title * 7. How did you hear about us? Family/Friend/Colleague Website* Radio Television Newspaper Leaflet/Poster Other* Please Specify: Question Title * 8. Any other comments or suggestions? Thank you for taking time to complete our questionnaire. Your feedback helps us improve our service and its accessibility. Done
