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Website Questionnaire
100%
Website
Excellent
Good
Satisfactory
Poor
I have not visited your web site
Finding your way around
Excellent
Good
Satisfactory
Poor
I have not visited your web site
Ease & speed of use
Excellent
Good
Satisfactory
Poor
I have not visited your web site
Finding info on hire equipment
Excellent
Good
Satisfactory
Poor
I have not visited your web site
Finding info on sales equipment
Excellent
Good
Satisfactory
Poor
I have not visited your web site
Usefulness of our document & fact sheet downloads
Excellent
Good
Satisfactory
Poor
I have not visited your web site
Learning about our training services
Excellent
Good
Satisfactory
Poor
I have not visited your web site
Suggested improvements to website
Website Login
Excellent
Good
Satisfactory
Poor
I have not signed up for a Login
How useful do you find the Orbital Sound website Login?
Excellent
Good
Satisfactory
Poor
I have not signed up for a Login
How could we improve the login experience?
Have you looked at our website easiHire pages?
Great - I love it!
Great for the future
Looked, but for another day
Looked, but did not understand
Looked, but not relevant
Not looked at it
Comments on easiHire
Type of Customer
First Time
Occasional
Regular
Where did you hear about us?
Google / Search Engine
Word of mouth
Advertisement in a printed trade magazine
Advertisement on a website
I read about you
Met you at a trade show
Thomson or local directory
Other (please specify)
Would you recommend Orbital to colleagues?
Yes
No
Are there any other comments you’d like share with us?
Complaint
Suggestion
Compliment
Would you be interested in product & skills training for any of the following (tick all that apply). IMPORTANT: Please leave your email address in the box below so that we can contact you about forthcoming training sessions.
Consoles
Communications & Video
Computer Playback
Radio Mics
Other (please specify)
Your Company (Optional - this questionnaire is totally anonymous unless you decide otherwise)
Your Name (Optional - this questionnaire is totally anonymous unless you decide otherwise)
Your Email Address (Optional - this questionnaire is totally anonymous unless you decide otherwise)
Thank you for taking part in our customer service questionnaire!
