YOUR CARE. YOUR VOICE.

Our patient experience surveys provide us with valuable information about the way you feel about our services.

We use your feedback to identify areas for improvement so that we can continue to provide high quality health care.

THANK YOU for assisting us today.

* 1. Would you recommend the AMGH Surgical Program to your family and friends?

* 2. Rate the care you received at this hospital.

* 3. Did you attend a Pre-Admit Clinic?

* 4. During my experience with the Pre-Admit clinic:

  Strongly Agree Agree Neutral Disagree Strongly Disagree
I was treated with courtesy and respect.
I was seen reasonably close to my appointment time.
Things were explained to me in a way I could understand.
My questions were answered to my satisfaction.
It was easy to access and get around in the building.
The environment was clean and free of clutter.

* 5. On the day of my surgery, my experiences with the Day Surgery area, Operating Room and Recovery Room:

  Strongly Agree Agree Neutral Disagree Strongly Disagree
I was treated with courtesy and respect.
Things were explained to me in a way I could understand.
My questions were answered to my satisfaction.
There was enough done to address any pain/discomfort I had.
I know who to call if I have any questions or concerns.

* 6. Is there anyone you would like us to recognize for outstanding service?

* 7. Do you have any suggestions to help us improve our service?

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