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Online Trading Report Survey – Operators’ Survey 2022
Survey Questions for Operators
We are conducting a follow-up review of online trading portals in the Nigerian Capital Market and will oblige your firm to provide answers to the questions below:
OK
1.
On what exchanges do you trade?
2.
In how many locations do you operate? Kindly include locations outside Nigeria where applicable.
3.
Do you have a Paperless Online Account Opening process in place?
Yes
No
4.
Can Non-Resident Nigerians open an account with you Online?
Yes
No
5.
Have there been changes to your minimum initial deposit for account opening since our last survey? Yes OR No. Kindly state the amount, if YES
6.
Do you have 3 in 1 feature that integrates trading account with banks savings account and existing CSCS account?
Yes
No
7.
What are your Charges and AMC:
Trading Account Opening Charges.
Trading Account AMC Charges
CSCS Account Opening Charges.
8.
What are your Brokerage charges and Plans in relation to the securities traded?
9.
What are the transaction Charges for the securities offered?
10.
Does available trading software's include installable trading terminal, browser-based trading website and mobile trading app?
11.
What is/are the names of your Trading Platform/URL?
12.
Is retail and institutional trading available for equities, currencies, commodities, ETF’s, IPO’s, mutual funds, and bonds on your online platform?
Kindly Tick and for others please, if any.
Equities……….
NASD OTC Securities……….
Bonds……………
Currency…………
Commodities………
IPOs………...
FX…………...
Wealth products………...
Others……………
Other (please specify)
13.
Do you provide Video Demo of your Trading Platforms?
14.
Is online payment available on your platform?
Yes
No
15.
To prevent any mismanagement, do you send an email/ SMS confirmation, the minute order is executed.
Yes
No
16.
Does your platform include online Portfolio Management features?
Yes
No
17.
Do you offer Personalized Expert Advice and 24/7 AI driven suggestions/customer service support depending on clients’ Portfolio?
18.
Do you provide Dedicated and Separate contact numbers - for trading over the phone as well as for customer care?
Yes
No
19.
On what date and year was your online platform launched to the market?
20.
What are the key benefits and features offered by your platform? Kindly state them below
21.
How many times has the platform being upgraded?
22.
What improvements have been recorded in the last three months since our last survey?
23.
Which of the following research services do you send to your clients?
Daily Market Report
Recommendations/ Investment Tips
Quarterly Result Analysis
News Alerts
Charts
Investor Tools
24.
Do you offer free e-courses/ webinars/ organize events on How to Invest in the capital market?
Yes
No
25.
What is the total number of your customers?
26.
What is the current number of registered users on your online portal?
27.
What is the number of new customers in the last six months?
28.
You may use additional pages or send the information to research@proshare.co
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