Screen Reader Mode Icon

Survey Questions for Operators

We are conducting a follow-up review of online trading portals in the Nigerian Capital Market and will oblige your firm to provide answers to the questions below:

Question Title

* 1. On what exchanges do you trade?

Question Title

* 2. In how many locations do you operate? Kindly include locations outside Nigeria where applicable.

Question Title

* 3. Do you have a Paperless Online Account Opening process in place?

Question Title

* 4. Can Non-Resident Nigerians open an account with you Online?

Question Title

* 5. Have there been changes to your minimum initial deposit for account opening since our last survey? Yes OR No. Kindly state the amount, if YES

Question Title

* 6. Do you have 3 in 1 feature that integrates trading account with banks savings account and existing CSCS account?

Question Title

* 7. What are your Charges and AMC:

Question Title

* 8. What are your Brokerage charges and Plans in relation to the securities traded?

Question Title

* 9. What are the transaction Charges for the securities offered?

Question Title

* 10. Does available trading software's include installable trading terminal, browser-based trading website and mobile trading app?

Question Title

* 11. What is/are the names of your Trading Platform/URL?

Question Title

* 12. Is retail and institutional trading available for equities, currencies, commodities, ETF’s, IPO’s, mutual funds, and bonds on your online platform?
Kindly Tick and for others please, if any.

Question Title

* 13. Do you provide Video Demo of your Trading Platforms?

Question Title

* 14. Is online payment available on your platform?

Question Title

* 15. To prevent any mismanagement, do you send an email/ SMS confirmation, the minute order is executed.

Question Title

* 16. Does your platform include online Portfolio Management features?

Question Title

* 17. Do you offer Personalized Expert Advice and 24/7 AI driven suggestions/customer service support depending on clients’ Portfolio?

Question Title

* 18. Do you provide Dedicated and Separate contact numbers - for trading over the phone as well as for customer care?

Question Title

* 19. On what date and year was your online platform launched to the market?

Question Title

* 20. What are the key benefits and features offered by your platform? Kindly state them below

Question Title

* 21. How many times has the platform being upgraded?

Question Title

* 22. What improvements have been recorded in the last three months since our last survey?

Question Title

* 23. Which of the following research services do you send to your clients?

Question Title

* 24. Do you offer free e-courses/ webinars/ organize events on How to Invest in the capital market?

Question Title

* 25. What is the total number of your customers?

Question Title

* 26. What is the current number of registered users on your online portal?

Question Title

* 27. What is the number of new customers in the last six months?

Question Title

* 28. You may use additional pages or send the information to research@proshare.co
Completed by:
Name-
Designation:                             
Organization:

0 of 28 answered
 

T