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Online Trading Survey - Sep, 2021

Survey Questions for Operators

We are conducting a follow-up review of online trading portals in the Nigerian Financial Market and will oblige your firm to provide answers to the questions below:
This survey will take about 5 minutes to complete and serve as a means to rank your platform.
1.On what exchanges do you trade?
2.In how many locations do you operate? Kindly include locations outside Nigeria.
3.Do you have a Paperless Online Account Opening process in place?
4.Can Non-Resident Nigerians open an account with you Online?
5.Have there been changes to your minimum initial deposit for account opening since our last survey? Kindly state the amount if YES
6.Do you have 3 in 1 feature that integrates trading account with banks savings account and existing CSCS account?
7.What are your Charges and AMC:
8.What are your Brokerage charges and Plans in relation to the securities traded?
9.What are the transaction charges for the securities offered?
10.Does available trading software's include install-able trading terminal, browser based trading website and mobile trading app?
11.What is/are the names of your Trading Platform/URL?
12.Is retail and institutional trading available on equities, currencies, commodities, ETF’s, IPO’s, mutual funds and bonds through your online platform?
Kindly Tick and for others please state if any.
13.Do you provide Video Demo of your Trading Platforms?
14.Is online payment available on the platform?
15.To prevent any mismanagement, do you send an email/ SMS confirmation, the minute order is executed.
16.Does your platform include online Portfolio Management features?
17.Do you offer Personalized Expert Advice and 24/7 AI driven suggestions/customer service support depending on clients’ Portfolio?
18.Do you provide Dedicated and Separate contact numbers - for trading over the phone as well as for customer care?
19.On what date and year was your online platform launched to the market?
20.What are the key benefits and features offered by your platform? Kindly state them below
21.How many times has the platform being upgraded?
22.What improvements have been recorded in the last three months since our last survey?
23.Do you send Research Services to your clients?
Kindly tick all that applies.
24.Do you offer free e-courses/ webinars/ organize events on investing?
25.What is the total number of your customers?
26.What is the current number of registered users on your online portal?
27.What is the number of new customers in the last six months?
28.What are your thoughts around Robo-Advisory and use of AI for Investing?
29.Kindly share with us your views around cryptocurrency and the launch of eNaira in Nigeria?
30.Any other Comment / Recommendation to your broker
Current Progress,
0 of 30 answered