2019 Regional Free Tax Preparation Survey For Tax Filers Your participation in this survey helps us improve our program! Your participation is completely voluntary, and you do not have to answer any questions that you do not want to answer. Your individual answers will not be shared with others. Thank you for taking the time to complete the survey. FILL OUT 1 PER PERSON. Question Title * 1. SITE LOCATION *BLANK American Red Cross Booker T. Washington Community Center Boone County Library Catholic Charities SW Ohio Center for Employment Training- Brighton Center Center for Great Neighborhoods Centro de Amistad CHCCAA- Community Action Agency Clermont County Community Services Gateway Community and Technical College Grant County Center- NKU Brighton Harrison Community Center Healing Center Hearing Speech and Deaf Center Houston Conference Center IRS Covington Campus Kentucky Career Center- Florence Madisonville Community Center Military Veterans Resource Center Millvale Community Center NKCAC (Northern Kentucky Community Action Commission) North Avondale Community Center Northminster Presbyterian Church Northstar (Care Center) OhioMeansJobs- Butler County OhioMeansJobs- Cincinnati-Hamilton County Price Hill Rec Center SIEOC- Indiana Sonny Hill Community Center- Middletown St. John United Church of Christ (Reading) United Way - Roving Urban League of Greater Cincinnati UWGC Clermont County Office Xavier University Question Title * 2. Home Zipcode Question Title * 3. How did you find out about us? (Choose 1) Returning from previous year Friend/Family member Agency/Church/School/Employer/Library United Way 211 Email, Website, Facebook, other social media Newspaper Ad Question Title * 4. How did you get to the tax site today? (choose 1) Drove Car Bus Walked/Biked Friend/Family member brought me Uber/Lyft/Car Service/Taxi/Cab Other (please specify) Question Title * 5. Who prepared your taxes last year? (Choose 1) This site/Another Free Tax site Friend or family member I did my own taxes (paper or online) Paid tax preparer (HR Block, Liberty Tax, Jackson Hewitt, etc)* I did not file last year Other: *How much did you pay? Question Title * 6. If you receive a refund this year how are you planning to use it? (check all that apply) Utility bills Groceries Medical expenses/bills Credit card bills/ repay loans Rent/mortgage/housing/Home Repair New car or car repair Education: tuition, books, student loan Clothes/family gifts/Electronics/Furniture Savings/Investment/rainy day fund I don't expect a refund Question Title * 7. Which of the following financial services have you used in the last 12 months (check all that apply) Bank/Saving/Checking account Retirement/Investment account Credit Card/Debit Card Bank Loan Car Title Loan/ Pay Day Loan/Cash Advance Student loan Question Title * 8. If you had an unexpected expense over $500 which would you be likely to do? (check all that apply) Use money from my savings Sell or pawn something Earn the extra money- extra hours, additional job Stop paying other bills until I paid it off Charge it to a credit card Get a bank loan, payday or title loan Borrow from family or friends Do nothing and see what happens Other (please specify) Question Title * 9. What is your Race/Ethnicity? (person completing survey) (may check more than one) African-American Caucasian/White Asian Native American/Alaskan native Native Hawaiian/Other Pacific Islander Multi-racial Hispanic Other THANK YOU FOR COMPLETING THIS SURVEY...IT HELPS US TO BETTER SERVE YOU!!! Done. THANK YOU