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O'Fallon Fire Protection District General Survey
As the O'Fallon Fire Protection District (OFPD) prepares for the future, we want to know what you think. Please take a few minutes to provide your thoughts about emergency response services in our community.
1.
Overall, how would you rate the level of service provided by the OFPD?
Poor
1 star
2 stars
Average
3 stars
4 stars
Great
5 stars
2.
How satisfied are you with the the following aspects of the OFPD?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
The overall performance of OFPD
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
OFPD’s response to emergencies in your neighborhood
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
The quality of service
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
The timeliness of responses
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
The use of financial resources
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
OFPD’s communication with you
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
3.
Are you aware that OFPD offers these services?
Yes
No
Emergency planning for natural disasters, acts of terror, etc.
Yes
No
Smoke detector installation and assistance
Yes
No
Response to and resolving of hazardous materials incidents
Yes
No
Special rescue services (building collapses, car crash extrication, etc.)
Yes
No
Fire safety education
Yes
No
Community outreach
Yes
No
Teaching CPR
Yes
No
Fire prevention through inspections and permits
Yes
No
Paramedic-level emergency medical care
Yes
No
*
4.
What do you think are the five most important services for OFPD to provide?
(Required.)
Paramedic-level emergency medical care
Special rescue services (building collapses, car crash extrication, etc.)
Fire safety education
Smoke detector installation and assistance
Response to and resolving of hazardous materials incidents
Fire prevention through inspections and permitting
Teaching skills such as CPR and fire extinguisher operation to the community
Emergency planning for natural disasters, acts of terror, etc.
Community outreach
Other (please specify)
5.
How well informed do you feel about the fire protection district?
Please slide the dot to indicate your preference.
Not at all informed
Informed
Very well informed
Clear
6.
How would you prefer to receive information from the District?
Facebook
Mail
I do not want to receive information from OFPD
Email
District website
Instagram
Other (please specify)
7.
There are many ways a fire district might be involved with its community, such as through charitable activities, fire safety education or other community events and activities. How involved do you think the OFPD is with the community?
Not at all involved
Involved
Very involved
Clear
8.
Research has shown that there is a high correlation between fire prevention through community education and a reduction in residential fires. To this end, how active do you feel OFPD is in educating its community about safety issues?
Not at all active
Active
Very active
Clear
9.
Outside of responding to emergency services, how important do you think it is for the OFPD to be involved with the community?
Not at all important
Important
Very important
Clear
10.
What services, if any, have you received from OFPD?
Fire inspections
Other rescue assistance
Fire response
CPR classes
Emergency medical response
Public fire education
Car crash assistance
Hazardous materials response
None
Other (please specify)
11.
Please tell us about any experiences you have had with OFPD.
12.
What questions do you have, or what would you like to know about OFPD?
13.
Do you have any suggestions for additional programs or services OFPD should provide?
