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Office of Environmental Assistance Management Customer Service Survey
Please provide feedback on the services the Office of Environmental Assistance (OEA) recently provided you.
1.
What is the name of the staff person(s) that assisted you?
2.
Why did you contact us?
3.
Did our staff respond in a timely manner?
Yes
No
4.
Did our staff answer any question(s) you had to your satisfaction?
Yes
No
5.
Was our staff professional?
Yes
No
6.
Was our staff courteous?
Yes
No
7.
As a result of our assistance, do you anticipate taking action that will result in positive outcomes for you and the environment? Please explain if desired.
Yes
No
Other (please specify)
8.
Do you have specific suggestions on how we can improve our OEA services?
9.
Would you recommend our OEA services to others?
Yes
No
10.
Overall, how would you rate the service provided by our staff?
Excellent
Good
Average
Fair
Poor
11.
Which best describes your affiliation?
Associations/Organizations
Consultants/Attorneys
Education
General Public
Local Government
Manufacturing
State/Federal Government
Service Industry
Other (please specify)
12.
Name, email, phone number (optional):
