CPRA Community Feedback Survey Question Title * 1. How did you hear about the Community Police Review Agency (CPRA)? Social Media/Online Word of Mouth Community Event Other (please specify) Question Title * 2. How would you rate your overall experience with the Oakland Community Police Review Agency (CPRA)? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Question Title * 3. Which aspects of CPRA's service are you most satisfied with? Professionalism Timeliness Communication Thoroughness Other (please specify) Question Title * 4. What improvements would you suggest for CPRA? Question Title * 5. Please rate CPRA's responsiveness to your concerns on a scale of 1-5. Question Title * 6. What methods do you prefer for receiving updates from the agency? Email Text Message Social Media Community Meetings Other (please specify) Question Title * 7. Rate the following aspects of the agency's service on a sliding scale Poor Fair Good Very Good Excellent N/A Professionalism Professionalism Poor Professionalism Fair Professionalism Good Professionalism Very Good Professionalism Excellent Professionalism N/A Timeliness Timeliness Poor Timeliness Fair Timeliness Good Timeliness Very Good Timeliness Excellent Timeliness N/A Communication Communication Poor Communication Fair Communication Good Communication Very Good Communication Excellent Communication N/A Question Title * 8. Have you previously filed a complaint regarding the Oakland Police Department? Yes No Other (please specify who you filed this complaint with) Question Title * 9. Please share any additional comments or feedback. Done