Program Satisfaction Survey

The NY Medicaid EHR Incentive Program strives to deliver the best program experience. Please take a few minutes to complete this survey to help make program improvements.

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* 1. How would you rate the phone and email support provided by the NY Medicaid EHR Incentive Program?

  Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied N/A
Timeliness of response
Knowledge of staff
Professionalism/Politeness
Quality of resolution
Overall experience

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* 2. How would you rate the website features provided by the NY Medicaid EHR Incentive Program?

  Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied N/A
Ease of navigation
Trustworthiness of content
Usefulness of content
Format of resources (e.g. PDF, video, etc.)
Timeliness of updates

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* 3. How would you rate the webinars hosted by the NY Medicaid EHR Incentive Program?

  Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied N/A
Trustworthiness of content
Usefulness of content
Knowledge of the presenter
Overall experience

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* 4. What is your preferred method(s) of receiving communications about the NY Medicaid EHR Incentive Program? Select all that apply.

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* 5. What program information and guidance would be most helpful to you? Select all that apply.

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* 6. Which best describes the size of your practice, including affiliated practices?

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* 7. Which best describes the type of your practice?

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* 8. Which best describes your role at the practice?

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* 9. Please enter any additional comments you have for us. We appreciate your feedback.

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* 10. If we have additional questions about your survey responses, may we contact you? If so, please provide your name and email address.

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