City of Norway, MI Website Survey

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* 1. Do you live, work or own a business in Norway? Check all that apply.

Yes, I live here

Yes, I work here

Yes, I own a business here

None of the above

Other

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* 2. Where do you currently get most of your information about City of Norway policies, events and services?

Email or e-notification subscription

Telephone

In person at municipal offices

City website

Social media (e.g Facebook, Twitter)

In person at City Council meetings

Watching City Council meetings remotely (e.g, online streaming, civic TV)

Nothing, I never do

Other

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* 3. How do you prefer to communicate with the City? Check all that apply.

Email or e-notification subscription

Telephone

In person at municipal offices

City website

Social media (e.g. Facebook, Twitter)

In person at City Council meetings

I never do

Other (please specify)

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* 4. How often do you visit the City's website?

Once a day or more

Once a week

Once a month

Less than once a month

Never

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* 5. What device do you use most often to access the City's website?

Desktop/laptop computer

Smart phone

Tablet

Other (please specify)

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* 6. How important is it to you to access information about the following topics on the city's website?

	Extremely important	Very important	Moderately important	Simply important
Officials and politics - Mayor, Council, budget, laws, and records	Officials and politics - Mayor, Council, budget, laws, and records Extremely important	Officials and politics - Mayor, Council, budget, laws, and records Very important	Officials and politics - Mayor, Council, budget, laws, and records Moderately important	Officials and politics - Mayor, Council, budget, laws, and records Simply important
Attractions - parks, museums, and libraries	Attractions - parks, museums, and libraries Extremely important	Attractions - parks, museums, and libraries Very important	Attractions - parks, museums, and libraries Moderately important	Attractions - parks, museums, and libraries Simply important
Payments - pay fines (like parking tickets) or utilities (like water bills)	Payments - pay fines (like parking tickets) or utilities (like water bills) Extremely important	Payments - pay fines (like parking tickets) or utilities (like water bills) Very important	Payments - pay fines (like parking tickets) or utilities (like water bills) Moderately important	Payments - pay fines (like parking tickets) or utilities (like water bills) Simply important
Justice - police and courts	Justice - police and courts Extremely important	Justice - police and courts Very important	Justice - police and courts Moderately important	Justice - police and courts Simply important
City - master planning documents (parks, growth policy, etc.)	City - master planning documents (parks, growth policy, etc.) Extremely important	City - master planning documents (parks, growth policy, etc.) Very important	City - master planning documents (parks, growth policy, etc.) Moderately important	City - master planning documents (parks, growth policy, etc.) Simply important
Infrastructure - roads, trails, lighting and sidewalks	Infrastructure - roads, trails, lighting and sidewalks Extremely important	Infrastructure - roads, trails, lighting and sidewalks Very important	Infrastructure - roads, trails, lighting and sidewalks Moderately important	Infrastructure - roads, trails, lighting and sidewalks Simply important
Doing business - bidding on city contracts, getting business licenses and real estate development	Doing business - bidding on city contracts, getting business licenses and real estate development Extremely important	Doing business - bidding on city contracts, getting business licenses and real estate development Very important	Doing business - bidding on city contracts, getting business licenses and real estate development Moderately important	Doing business - bidding on city contracts, getting business licenses and real estate development Simply important
Jobs - finding a job with the City	Jobs - finding a job with the City Extremely important	Jobs - finding a job with the City Very important	Jobs - finding a job with the City Moderately important	Jobs - finding a job with the City Simply important

Other

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* 7. The last time you used the website, were you able to find the information you were looking for?

Yes, easily

Yes, but it took some effort

Only part of it

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* 8. What Information were you looking for?

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* 9. How confident were you in the accuracy of information you received?

Very confident

Somewhat confident

Not at all confident

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* 10. Did you use the website's search feature to find the information you wanted?

Yes

City of Norway, MI Website Survey

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* 1. Do you live, work or own a business in Norway? Check all that apply.

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* 2. Where do you currently get most of your information about City of Norway policies, events and services?

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* 3. How do you prefer to communicate with the City? Check all that apply.

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* 4. How often do you visit the City's website?

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* 5. What device do you use most often to access the City's website?

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* 6. How important is it to you to access information about the following topics on the city's website?

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* 7. The last time you used the website, were you able to find the information you were looking for?

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* 8. What Information were you looking for?

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* 9. How confident were you in the accuracy of information you received?

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* 10. Did you use the website's search feature to find the information you wanted?

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* 11. What do you dislike the most about our current website?

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* 12. What is the most important thing you would like to see on the new website?

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* 13. Feel free to leave any comments/suggestions you may have regarding our website.