Thank you for your interest in working with the NCT9-1-1 Program.

This questionnaire will help our program determine how best to proceed in the process of evaluating your company's product, service, or application (Product). Please answer all applicable questions. Enter N/A where a response does not apply.

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* 1. Today's date?

Date

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* 2. What is the name of your company?

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* 3. What is your name?

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* 4. Provide a detailed description of the Product.

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* 5. What is the name of the Product?

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* 6. If there is a specific online resource or site about the product, such as a link to a product brochure, please provide that here.

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* 7. What is the name of the third-party provider's company?

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* 8. Is the Product provided by a third-party? (If no, skip to Question 10)

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* 9. Provide additional details on the role of the third-party with regards to the product.

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* 10. What is the name and contact information of the point of contact at the third-party provider?

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* 11. To what area of 9-1-1 service does the Product apply? (check all that apply)

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* 12. Describe the platform of the Product. (Software, Hardware, Cloud-based, etc.)

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* 13. Describe where any hardware is installed. (PSAP, datacenters, etc.)

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* 14. Can any required servers be virtualized?

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* 15. Is the Product ESRI compliant?

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* 16. Describe any hardware requirements.

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* 17. Is the Product an i3 or NG911 application?

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* 18. Does the Product require an internet connection?

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* 19. What is the bandwidth required for the Product?

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* 20. Describe how security of the Product is managed. (i.e. Active Directory, LDAP, OAUTH, etc.)

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* 21. Describe how access to the Product is managed. (i.e. Self-managed, administrator required, etc.)

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* 22. Provide specific pricing details, such as annual/monthly licenses, per-user fees, pre-payment options, concurrent licenses, one-time, etc.

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* 23. Is the Product CJIS compliant?

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* 24. List any support & maintenance costs.

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* 25. What is the duration of the trial period?

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* 26. Do you offer a trial period?

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* 27. List any legal agreements required. (SLA, NDA, etc.) 

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* 28. Describe your technical and/or customer support model.

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* 29. List any other Terms & Conditions.

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* 30. Do you offer training? (If No or N/A, skip to Question 25)

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* 31. How is the training presented? (In-person, online, etc)

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* 32. What additional training materials are provided?

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* 33. Are training materials updates covered by the support contract?

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* 34. Other notes, links to videos or additional resources.

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