NursingCAS 3.0 User Satisfaction Survey

Thank you for providing feedback and insight into how we are doing. We want to continue to improve your experience and your applicant's experience using NursingCAS. So please take a few minutes to tell us about your experience with NursingCAS. We appreciate your partnership and want to make sure we meet your expectations.

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* 1. How long have you been a NursingCAS user?

1 - 6 months

6 - 12 months

1 - 2 years

2 years or more

Unsure

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* 2. Overall, how satisfied are you with the new, NursingCAS 3.0 application?

Not at all satisfied

Somewhat satisfied

Satisfied

Very Satisfied

N/A

Not at all satisfied

Somewhat satisfied

Satisfied

Very Satisfied

N/A

Other (please specify)

Question Title

* 3. Overall, I am satisfied with the following:

	Strongly Disagree	Somewhat Disagree	Neither Agree nor Disagree	Somewhat Agree	Strongly Agree
Configuration Tool (How you add, edit, and extend deadlines for programs)	Configuration Tool (How you add, edit, and extend deadlines for programs) Strongly Disagree	Configuration Tool (How you add, edit, and extend deadlines for programs) Somewhat Disagree	Configuration Tool (How you add, edit, and extend deadlines for programs) Neither Agree nor Disagree	Configuration Tool (How you add, edit, and extend deadlines for programs) Somewhat Agree	Configuration Tool (How you add, edit, and extend deadlines for programs) Strongly Agree
WebAdMIT Functionality (How you access your applicants)	WebAdMIT Functionality (How you access your applicants) Strongly Disagree	WebAdMIT Functionality (How you access your applicants) Somewhat Disagree	WebAdMIT Functionality (How you access your applicants) Neither Agree nor Disagree	WebAdMIT Functionality (How you access your applicants) Somewhat Agree	WebAdMIT Functionality (How you access your applicants) Strongly Agree
Processing Time for Transcripts	Processing Time for Transcripts Strongly Disagree	Processing Time for Transcripts Somewhat Disagree	Processing Time for Transcripts Neither Agree nor Disagree	Processing Time for Transcripts Somewhat Agree	Processing Time for Transcripts Strongly Agree
Verification Turnaround Time (Verified is the most complete status for NursingCAS)	Verification Turnaround Time (Verified is the most complete status for NursingCAS) Strongly Disagree	Verification Turnaround Time (Verified is the most complete status for NursingCAS) Somewhat Disagree	Verification Turnaround Time (Verified is the most complete status for NursingCAS) Neither Agree nor Disagree	Verification Turnaround Time (Verified is the most complete status for NursingCAS) Somewhat Agree	Verification Turnaround Time (Verified is the most complete status for NursingCAS) Strongly Agree
Accuracy of Verification (GPAs provided on Verified applicants - dependent upon how your programs are configured, i.e. transcripts + official transcripts, etc.)	Accuracy of Verification (GPAs provided on Verified applicants - dependent upon how your programs are configured, i.e. transcripts + official transcripts, etc.) Strongly Disagree	Accuracy of Verification (GPAs provided on Verified applicants - dependent upon how your programs are configured, i.e. transcripts + official transcripts, etc.) Somewhat Disagree	Accuracy of Verification (GPAs provided on Verified applicants - dependent upon how your programs are configured, i.e. transcripts + official transcripts, etc.) Neither Agree nor Disagree	Accuracy of Verification (GPAs provided on Verified applicants - dependent upon how your programs are configured, i.e. transcripts + official transcripts, etc.) Somewhat Agree	Accuracy of Verification (GPAs provided on Verified applicants - dependent upon how your programs are configured, i.e. transcripts + official transcripts, etc.) Strongly Agree
Support Provided by NursingCAS/WebAdMIT Staff	Support Provided by NursingCAS/WebAdMIT Staff Strongly Disagree	Support Provided by NursingCAS/WebAdMIT Staff Somewhat Disagree	Support Provided by NursingCAS/WebAdMIT Staff Neither Agree nor Disagree	Support Provided by NursingCAS/WebAdMIT Staff Somewhat Agree	Support Provided by NursingCAS/WebAdMIT Staff Strongly Agree
Training Provided by NursingCAS/WebAdMIT Staff	Training Provided by NursingCAS/WebAdMIT Staff Strongly Disagree	Training Provided by NursingCAS/WebAdMIT Staff Somewhat Disagree	Training Provided by NursingCAS/WebAdMIT Staff Neither Agree nor Disagree	Training Provided by NursingCAS/WebAdMIT Staff Somewhat Agree	Training Provided by NursingCAS/WebAdMIT Staff Strongly Agree
Response Time from NursingCAS/WebAdMIT Staff	Response Time from NursingCAS/WebAdMIT Staff Strongly Disagree	Response Time from NursingCAS/WebAdMIT Staff Somewhat Disagree	Response Time from NursingCAS/WebAdMIT Staff Neither Agree nor Disagree	Response Time from NursingCAS/WebAdMIT Staff Somewhat Agree	Response Time from NursingCAS/WebAdMIT Staff Strongly Agree
Communications & Information Provided by NursingCAS/WebAdMIT Staff	Communications & Information Provided by NursingCAS/WebAdMIT Staff Strongly Disagree	Communications & Information Provided by NursingCAS/WebAdMIT Staff Somewhat Disagree	Communications & Information Provided by NursingCAS/WebAdMIT Staff Neither Agree nor Disagree	Communications & Information Provided by NursingCAS/WebAdMIT Staff Somewhat Agree	Communications & Information Provided by NursingCAS/WebAdMIT Staff Strongly Agree
Overall Applicant Experience	Overall Applicant Experience Strongly Disagree	Overall Applicant Experience Somewhat Disagree	Overall Applicant Experience Neither Agree nor Disagree	Overall Applicant Experience Somewhat Agree	Overall Applicant Experience Strongly Agree

Additional comments

Question Title

* 4. Overall, how satisfied are you with WebAdMIT (the admissions software for NursingCAS)?

Not at all satisfied

Somewhat satisfied

Satisfied

Very Satisfied

N/A

Not at all satisfied

Somewhat satisfied

Satisfied

Very Satisfied

N/A

Other (please specify)

Question Title

* 5. Please provide feedback on the support and training provided to you and your applicants:

	Poor	Fair	Good	Excellent	N/A
Training & Support Provided by the WebAdMIT Team (Liaison International) (webadmitsupport@liaison-intl.com)	Training & Support Provided by the WebAdMIT Team (Liaison International) (webadmitsupport@liaison-intl.com) Poor	Training & Support Provided by the WebAdMIT Team (Liaison International) (webadmitsupport@liaison-intl.com) Fair	Training & Support Provided by the WebAdMIT Team (Liaison International) (webadmitsupport@liaison-intl.com) Good	Training & Support Provided by the WebAdMIT Team (Liaison International) (webadmitsupport@liaison-intl.com) Excellent	Training & Support Provided by the WebAdMIT Team (Liaison International) (webadmitsupport@liaison-intl.com) N/A
Support Provided by the NursingCAS Management Team (Liaison International) (nursingcasmgr@liaison-intl.com)	Support Provided by the NursingCAS Management Team (Liaison International) (nursingcasmgr@liaison-intl.com) Poor	Support Provided by the NursingCAS Management Team (Liaison International) (nursingcasmgr@liaison-intl.com) Fair	Support Provided by the NursingCAS Management Team (Liaison International) (nursingcasmgr@liaison-intl.com) Good	Support Provided by the NursingCAS Management Team (Liaison International) (nursingcasmgr@liaison-intl.com) Excellent	Support Provided by the NursingCAS Management Team (Liaison International) (nursingcasmgr@liaison-intl.com) N/A
Support Provided to your Applicants by the NursingCAS Customer Service Team (Liaison International) (nursingcasinfo@liaison-intl.com)	Support Provided to your Applicants by the NursingCAS Customer Service Team (Liaison International) (nursingcasinfo@liaison-intl.com) Poor	Support Provided to your Applicants by the NursingCAS Customer Service Team (Liaison International) (nursingcasinfo@liaison-intl.com) Fair	Support Provided to your Applicants by the NursingCAS Customer Service Team (Liaison International) (nursingcasinfo@liaison-intl.com) Good	Support Provided to your Applicants by the NursingCAS Customer Service Team (Liaison International) (nursingcasinfo@liaison-intl.com) Excellent	Support Provided to your Applicants by the NursingCAS Customer Service Team (Liaison International) (nursingcasinfo@liaison-intl.com) N/A
Support Provided by the NursingCAS Staff at the American Association of Colleges of Nursing (AACN)	Support Provided by the NursingCAS Staff at the American Association of Colleges of Nursing (AACN) Poor	Support Provided by the NursingCAS Staff at the American Association of Colleges of Nursing (AACN) Fair	Support Provided by the NursingCAS Staff at the American Association of Colleges of Nursing (AACN) Good	Support Provided by the NursingCAS Staff at the American Association of Colleges of Nursing (AACN) Excellent	Support Provided by the NursingCAS Staff at the American Association of Colleges of Nursing (AACN) N/A

Comments:

Question Title

* 6. Please indicate your feedback on the WebAdMIT Support Team.

	Excellent	Good	Fair	Poor	N/A
Knowledge	Knowledge Excellent	Knowledge Good	Knowledge Fair	Knowledge Poor	Knowledge N/A
Responsiveness	Responsiveness Excellent	Responsiveness Good	Responsiveness Fair	Responsiveness Poor	Responsiveness N/A
Professionalism	Professionalism Excellent	Professionalism Good	Professionalism Fair	Professionalism Poor	Professionalism N/A
Training Provided	Training Provided Excellent	Training Provided Good	Training Provided Fair	Training Provided Poor	Training Provided N/A
Issue Resolution	Issue Resolution Excellent	Issue Resolution Good	Issue Resolution Fair	Issue Resolution Poor	Issue Resolution N/A

Other (please specify)

Question Title

* 7. Please indicate your feedback on the NursingCAS Management Team.

	Excellent	Good	Fair	Poor	N/A
Knowledge	Knowledge Excellent	Knowledge Good	Knowledge Fair	Knowledge Poor	Knowledge N/A
Responsiveness	Responsiveness Excellent	Responsiveness Good	Responsiveness Fair	Responsiveness Poor	Responsiveness N/A
Professionalism	Professionalism Excellent	Professionalism Good	Professionalism Fair	Professionalism Poor	Professionalism N/A
Training Provided	Training Provided Excellent	Training Provided Good	Training Provided Fair	Training Provided Poor	Training Provided N/A
Issue Resolution	Issue Resolution Excellent	Issue Resolution Good	Issue Resolution Fair	Issue Resolution Poor	Issue Resolution N/A

Other (please specify)

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* 8. Have you contacted the NursingCAS or WebAdMIT support teams about an issue?

Yes

Unsure

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* 9. If yes, have all problems been resolved to your complete satisfaction?

Yes, by the team

Yes, by me or a colleague

No, the problem was not resolved

Please provide further details if you wish.

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* 10. How likely are you to recommend using NursingCAS to a colleague at another school.

Not Likely at All
(0)

Somewhat Likely
(5)

Extremely Likely
(10)

Not Likely at All
(0)

Somewhat Likely
(5)

Extremely Likely
(10)

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* 11. Do you find anything about NursingCAS or WebAdMIT to be confusing?

Yes

If yes, please explain.

NursingCAS 3.0 User Satisfaction Survey

Question Title

* 1. How long have you been a NursingCAS user?

Question Title

* 2. Overall, how satisfied are you with the new, NursingCAS 3.0 application?

Question Title

* 3. Overall, I am satisfied with the following:

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* 4. Overall, how satisfied are you with WebAdMIT (the admissions software for NursingCAS)?

Question Title

* 5. Please provide feedback on the support and training provided to you and your applicants:

Question Title

* 6. Please indicate your feedback on the WebAdMIT Support Team.

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* 7. Please indicate your feedback on the NursingCAS Management Team.

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* 8. Have you contacted the NursingCAS or WebAdMIT support teams about an issue?

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* 9. If yes, have all problems been resolved to your complete satisfaction?

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* 10. How likely are you to recommend using NursingCAS to a colleague at another school.

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* 11. Do you find anything about NursingCAS or WebAdMIT to be confusing?

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* 12. Do you have feedback on what you like MOST about NursingCAS and/or WebAdMIT?

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* 13. Do you have feedback on what you like LEAST about NursingCAS and/or WebAdMIT?

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* 14. Do you have suggestions for improvements or enhancements? And if there is anything else that you would like to share, please comment below.

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* 15. And if there is anything else that you would like to share, please comment below.