The NBRHC is currently planning the replacement and upgrade of our Patient Entertainment System (PES) this includes Phone and Bedside Television Services. The current system, installed by a third-party vendor, is entering its 9th year of operation and nearing the end of its useful life. 

As we work towards a replacement system, we want to include the most important voice, and that is yours. Please take a few minutes to complete the survey below and help us in our decision making. Thank You!

Approximate Completion: 3-5 Minutes

(version française: fr.surveymonkey.com/r/crsnbpes19)

Question Title

* Have you or someone you know previously purchased the Bedside TV Services at the NBRHC?

Question Title

* Given your experience with the service please rate the following areas:

  Strongly Disagree Disagree Neutral Agree Strongly Agree N/A
Price was fair
Video and audio performed as expected
Channel selection was adequate
Service was available to access
Payment process was convenient and easy to perform
Details of the service were available 

Question Title

* Please rate how important each of the following factors are to your purchase decision:

  Not Important Slightly Important Moderately Important Important Very Important
Service reliability
Variety of content
Accessibility of service
Payment process 

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* In providing television services in our facility, we incur a variety of costs to do so. Please indicate the price you believe to be reasonable to charge to recover these costs. (Answer format: for $10/Day enter 10)