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NAHAM Educational Needs Assessment
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1.
Are you a NAHAM member?
(Required.)
Yes
No
*
2.
What is your current title?
(Required.)
*
3.
How long have you been employed in the Patient Access field?
(Required.)
Under one year
1 - 5 years
6 – 10 years
11 – 20 years
21 - 30 years
31 - 40 years
40 + years
*
4.
In the last two years, have you participated in a NAHAM educational offering?
(Required.)
Yes
No
*
5.
Which NAHAM educational offerings have you attended or used in the last two years? (check all that apply)
(Required.)
Connections Podcast
NAHAM Toolkit
Connections Article
Members-Only Solution Exchange
On-Demand Webinar
Live webinar
Access Management Journal
Access Forum
NAHAM ListServ
Patient Access Courses
NAHAM AccessKeys
The Access Management Journal
Conference Recordings
CHAM/CHAA Study Guide
NAHAM NewsBrief
NAHAM Virtual Conference
Other (please specify)
None of the above
*
6.
What are your top two considerations when purchasing or participating in an educational offering.
(Required.)
Access to peers/other learners
Access to subject matter expert(s)
Affordability
Availability of CE credit
Location or distance to travel
Relevance to role
Subject matter expert reputation
Supporting materials
Venue (for live events)
Not applicable – have not purchased
Other (specify)
7.
In addition to the current resources NAHAM offers, what else would you like us to consider in the future?
*
8.
Compared to 2020 and 2021, has your organization's 2022 total annual budget for all professional education and training…
(Required.)
Increased
Remained the same
Decreased
Don’t know
9.
If your organization does not fund education, how likely are you to purchase them with your own funds?
Very unlikely
1 star
Unlikely
2 stars
Neither likely nor unlikely
3 stars
Likely
4 stars
Very likely
5 stars
*
10.
There are a number of issues facing Patient Access professionals. To help NAHAM focus its efforts, please check the top
three
challenges you will face professionally over the next year.
(Required.)
Labor Shortages
Staff Retention and Burnout
Transitioning to an Electronic Record System
Cybersecurity Threats
Physical Security Threats
Creating a thorough contactless check in/registration process
Creating Access to Virtual Training
No Surprise Billing
Tele work- Staff Engagement & Satisfaction
Other (please specify)
*
11.
Please indicate your level of agreement with the following statements.
(Required.)
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
The value of NAHAM educational offerings is worth the cost to join
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
I am made aware of NAHAM live educational offerings
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
I am aware of the year-round educational offerings I can access through my membership
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
Education is a primary reason I am a member of NAHAM
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
NAHAM is my first choice for education within the Patient Access field
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
12.
Are there other organizations that you turn to for professional development or education? What do these organizations offer that NAHAM does not?
*
13.
Indicate how you would like to receive communications from NAHAM (select all that apply)
(Required.)
Targeted emails, as needed, focused on one issue or topic
A bi-weekly digest email that summarizes all current news and upcoming education
A monthly digest email that summarizes all current news and upcoming education and recaps important past events or information
Infrequent emails; I prefer to find news via social or on the website
Other (please specify)
*
14.
Would you like a volunteer member of the NAHAM Education Committee to follow up with you?
(Required.)
Yes
No
If yes, please enter your name and email address or phone number here.
15.
Thank you for participating in the educational needs assessment. If you would like to be entered into a raffle for one of (2) $25 Amazon gift cards, please enter your name and email address below (optional).
Name
Email Address
Current Progress,
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