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Your input is extremely important to us as we continually try to refine and streamline our services and processes. Please take a few minutes to give us your candid feedback. We will make every effort to incorporate any changes you suggest and address any deficiencies you identify. Thank you!

Completion of this questionnaire is voluntary and non-response to specific items is acceptable. All responses are held in confidence and will only be used for the purpose of improving our services and processes. If you have any questions related to this questionnaire, please contact support@myehealth.ca

* 1. On a scale of 1 to 5 (1 being the lowest and 5 the highest), please check the box under the number that best represents your response to the statement. If you checked 1, 2 or 3 in response to any of the statements, please tell us why in the space below.

  1 (strongly disagree) 2 3 4 5 (strongly agree)
The information material about my ehealth was clear and reader-friendly.
Any questions I had were answered clearly and quickly.
The process for signing up to register for my ehealth was straightforward.
I was comfortable with the registration process.
my ehealth is easy to use.
I will continue to use my ehealth to access my lab results.

* 2. If you didn’t agree with any of the statements above (rating them either 1, 2 or 3) please tell us why:

* 3. If you have any suggestions on how we can make the process easier or smoother for users, please tell us:

* 4. How did you hear about my ehealth?

* 5. How do you use the information you get through my ehealth? (Please check any that apply)

* 6. How soon after a lab visit do you check my ehealth for your lab results?

* 7. Does having immediate access to your own lab results change anything about how you manage your own health care?

* 8. If so, what has changed?

* 9. Does this access to your lab results offer any other value to you?

* 10. If so, what?

* 11. Are there other features you would like my ehealth to provide?

* 12. If yes, what features would you like to see?

* 13. Would you be willing to participate in a focus group to discuss additional features?

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