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Digital Equity Planning for the Montachusett Region

Broadband Internet Accessibility Survey

The Montachusett Regional Planning Commission (MRPC) and Massachusetts Broadband Institute (MBI) want to hear about your experiences with internet service! This survey should be completed by one individual per household. Your feedback is vital to understand barriers to internet access, relative to availability, affordability, and adoption to help close the digital divide. Thank you for your participation.

La Comisión de Planificación Regional de Montachusett (MRPC, por sus singlas en inglés) y El Instituto de Banda Ancha de Massachusetts (MBI, por sus siglas en inglés) quiere conocer sus experiencias a la hora de utilizar el servicio de Internet. Esta encuesta debe completarse por una persona por hogar. Sus comentarios son vitales para entender las barreras al acceso a Internet, la asequibilidad y la incorporación para ayudar a cerrar la brecha digital. ¡Gracias por su participación!

Para español: Póngase en contacto con la comisión de planificación regional de montachusett.
1.Which municipality do you live in?(Required.)
2.What is your primary type of internet connection at home?
3.Who is your home internet service provider?
4.How satisfied are you with your current home internet service?
5.If you sometimes use internet in places other than your home, or, you do not have internet at home, where do go to use the internet? (Check all that apply)
6.What are the main reasons you use the internet? (Select all that apply)
7.What challenges do you face in accessing or using the internet?
8.What devices do you use to access the internet? (Select all that apply)
9.How often do you experience home internet connectivity issues?
10.Do you feel that the cost of internet service is affordable for you?
11.What improvements would you suggest for digital inclusion and equity and/or enhanced internet access for all in your community?
12.How confident are you in your digital skills?
13.What types of digital skills training would benefit you? (Select all that apply)
14.What is your age group?
15.What is your highest level of education?
16.The Digital Equity Act of 2021 has identified certain populations as priority or "covered populations" of the Act. Covered populations are often subject to challenges or barriers to equitable internet access, relative to adoption, affordability, and availability of broadband internet services.

Do you or any of your household members belong to any of the following covered populations? (Check all that apply.)

*The monthly salary equivalent to 150% of the federal poverty level for a family of 4 is $3,900. To find the number for a larger or smaller household, subtract $673 dollars for each family member less than 4, or add $673 for each family member greater than 4.(Required.)
17.Any respondents may choose to provide location-based information to support your answers related to internet connectivity and service. If so, please enter your address only.