Maternity Action/Mumsnet clinic

1.What did you ask about?
2.The next set of questions are ratings from 1 (worst) to 5 (best)
1 (worst) - 5 (best) 
Did the lawyer answer your question?
Was the answer explained clearly?
Was the advice helpful?
Overall, how satisfied were you with the service?
3.What impact did the advice have on your confidence?
4.Did you take action as a result of the advice?