Cost: Providing a solution-based pricing structure and integrating outsourcing set-up as part of the firm's infrastructure
|
|
|
|
|
|
Technology: Offering solutions using emerging technologies, demonstrating digital expertise, and providing automation support
|
|
|
|
|
|
Service Level: Differentiated breadth of services; high-quality (error-free), follow-the-sun model
|
|
|
|
|
|
Domain Knowledge: Filling knowledge gaps, matching skill sets, and demonstrating required competency levels for the roles
|
|
|
|
|
|