This survey is an opportunity for you to provide feedback regarding the services you receive in the Customer Services Division from the Business Licensing, Cashiering, Citation Processing, and Utility Billing Divisions. We value your input and suggestions and thank you for your participation in assisting us in identifying how we can better serve you. Thank you!

* 1. Which types of services have you used within the last 12 months? Check all that apply.

* 2. Please tell us how satisfied you were with the service you received in the last 12 months.

  Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A - Never Used
Utility Bill Payment
Business Licensing
Parking Ticket Payment
Other Receipt Payment

* 3. Please tell us how satisfied you were with our timing in getting your needs resolved.

* 4. Did we educate you on the process and provide alternatives or suggestions to you that were helpful in moving your service need along?

* 5. Was your experience good enough to warrant a compliment to the City?