The Mortgage Industry Mental Health Survey 2025
1.
On average how many hours do you work each week?
Less than 45 hours
45-60 hours
60-75 hours
More than 75 hours
2.
In a regular working week, how many days would you get enough sleep? (8 hrs is recommended)
0 Days
1 Day
2 Days
3 Days
4 Days
5 Days
6 Days
7 Days
3.
How would you rate your overall level of professional contentment?
I am pretty disillusioned and considering my options
I am moderately happy with how things are going
I am happy with how things are going
I love what I do, and my career is progressing well
4.
In your opinion what are the three most important factors connected with health and well-being? (Select 3 answers which most apply)
network of close friends
happy relationship with partner
fulfilling professional career
financial independence
fitness and diet
enough sleep and rest
spiritual and religious beliefs
self esteem
fun hobbies and pursuits
Other (please state - e.g. 'professional counselling')
5.
How would you consider your overall level of mental wellbeing?
Excellent
Good
Satisfactory
Poor
Of concern
6.
Over the last 12 months would you say your work/life balance has improved?
Greatly improved
Somewhat improved
Stayed the same
Somewhat worsened
Greatly worsened
7.
Which period during 2024 was the most stressful?
Between January and March
Between April and June
Between July and September
Between October and December
8.
What aspects of the job have been most stressful over the last 12 months?
Product withdrawals
Dealing with client demands
Keeping up to date with rate changes
Keeping up to date with criteria changes
Economic environment
Other (please specify)
9.
Does your company currently participate in any mental health and wellbeing initiatives / strategy?
Yes
No
Don't know
10.
Over the last 12 months has your workplace's mental health and wellbeing provision improved?
Yes
No
Don't Know
11.
Over the last 12 months, how have your working arrangements changed?
Returned to the office
Permanently home based
Hybrid working
12.
Taking into consideration your answer to Q10, how have your current working arrangements improved your mental health?
Greatly improved
Somewhat improved
Stayed the same
Somewhat worsened
Greatly worsened
13.
Why do you think this is?
14.
What mental health and wellbeing support would you like to see your Company provide?
15.
Are there any other comments you'd like to share?