* 2. If you walked or biked to the trolley stop, how long did it take?

* 3. How long was your wait time?

* 4. Please, rate your driver in the following areas:

  Excellent Good Fair Poor N/A
Safe driving habits
Announcement of breaks or service interruptions
Announcement of stops
Treatment of elderly or handicapped
Respectful, courteous, friendly

* 5. Please rate vehicle in the following areas:

  Excellent Good Fair Poor
Exterior appearance
Interior appearance
Air conditioner
Cleanliness

* 6. How many transfers do you have to make during this trip?

* 7. Why do you use the trolley? (Check all that apply)

* 8. What would make you use the trolley more often? (Check all that apply)

* 9. Please rate your overall satisfaction with the trolley:

* 10. If you could name one thing to improve the trolley system, what would that be?

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