Let us know your feedback on the new Meridian experience

We’d love your feedback to help us keep improving the new Meridian experience. It only takes a couple of minutes, and what you share really helps us make things work better for you.

Please note: This survey is for feedback only and isn’t monitored by our customer support team. If you need help with your account or have an urgent issue, call us on 0800 496 496 or email hello@hub.meridian.co.nz.

Question Title

1. How do you feel about your recent experience using the new Meridian site or app? (Required.)

🙁 Unhappy

😐 Neutral

😊 Happy

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2. What's the main reason for your rating?

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3. How easy was it to do what you came here to do? (Required.)

Very easy

Easy

Neutral

Difficult

Very difficult

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4. What platform and device did you use? (Required.)

Website on desktop

Website on mobile

iPhone/iOS mobile app

Android mobile app

Other (please specify)

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5. What could we improve or add to make your experience better?

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6. Would you be open to a follow-up conversation to share more about your experience? (Required.)

Yes

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7. Please provide your email address.

We only ask for your email so we can get in touch if you’ve said yes to a follow-up chat. We won’t use it for anything else. (Required.)

Let us know your feedback on the new Meridian experience

Question Title

* 1. How do you feel about your recent experience using the new Meridian site or app? (Required.)

Question Title

* 2. What's the main reason for your rating?

Question Title

* 3. How easy was it to do what you came here to do? (Required.)

Question Title

* 4. What platform and device did you use? (Required.)

Question Title

* 5. What could we improve or add to make your experience better?

Question Title

* 6. Would you be open to a follow-up conversation to share more about your experience? (Required.)

Question Title

* 7. Please provide your email address.We only ask for your email so we can get in touch if you’ve said yes to a follow-up chat. We won’t use it for anything else. (Required.)

1. How do you feel about your recent experience using the new Meridian site or app? (Required.)

2. What's the main reason for your rating?

3. How easy was it to do what you came here to do? (Required.)

4. What platform and device did you use? (Required.)

5. What could we improve or add to make your experience better?

6. Would you be open to a follow-up conversation to share more about your experience? (Required.)

7. Please provide your email address.

We only ask for your email so we can get in touch if you’ve said yes to a follow-up chat. We won’t use it for anything else. (Required.)