Center Member Survey

Question Title

* What is your membership status?

Full - paying (includes tennis, aquatics, fitness)

Full - on hold (includes tennis, aquatics, fitness)

Swim/Fitness - paying (includes aquatics and fitness only)

Swim/Fitness - on hold (includes aquatics and fitness only)

Other - paying

Other - on hold

Question Title

* Please indicate all the Center activities you have participated in since our Reopening (choose all that apply)

Aquatics - Lap Swim | OnSite

Fitness Classes | OnLine (Zoom)

Fitness Classes | OnSite

Fitness Classes | OnDemand (pre-recorded)

Fitness - Weight Room | OnSite

Tennis | OnSite

Not applicable

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* Comments

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* Indicate how often you have participated at the Center OnSite.

1-2 per week

3-4 per week

5-6 per week

Have not participated

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* Comments

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* If you have participated in any Center OnSite activities, please rate your experience.

	Excellent	Satisfied	Dissatisfied	Unacceptable	N/A
Aquatics - Lap Swim \| OnSite	Aquatics - Lap Swim \| OnSite Excellent	Aquatics - Lap Swim \| OnSite Satisfied	Aquatics - Lap Swim \| OnSite Dissatisfied	Aquatics - Lap Swim \| OnSite Unacceptable	Aquatics - Lap Swim \| OnSite N/A
Fitness Classes \| OnSite	Fitness Classes \| OnSite Excellent	Fitness Classes \| OnSite Satisfied	Fitness Classes \| OnSite Dissatisfied	Fitness Classes \| OnSite Unacceptable	Fitness Classes \| OnSite N/A
Fitness - Weight Room \| OnSite	Fitness - Weight Room \| OnSite Excellent	Fitness - Weight Room \| OnSite Satisfied	Fitness - Weight Room \| OnSite Dissatisfied	Fitness - Weight Room \| OnSite Unacceptable	Fitness - Weight Room \| OnSite N/A
Tennis \| OnSite	Tennis \| OnSite Excellent	Tennis \| OnSite Satisfied	Tennis \| OnSite Dissatisfied	Tennis \| OnSite Unacceptable	Tennis \| OnSite N/A

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* Comments

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* Rank in order of importance the reason why you have NOT participated in Center OnSite activities (1=most important to 5=least important)

Safety Protocols too lenient

N/A

Safety Protocols too restrictive

N/A

Financial reason

N/A

Reservation system too complicated/difficult

N/A

Schedule/Availability

N/A

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* Comments

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* Indicate how often you have participated in Center OnLine (Zoom) or OnDemand (recorded) activities

1-2 per week

3-4 per week

5-6 per week

Have not participated

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* Comments

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* If you have NOT participated in Center OnLine (eg Zoom) classes/activities, please indicate your reason in order of priority (1-most important to 4-least important)

Don't like online classes

N/A

Don't have proper fitness equipment

N/A

Schedule/Availability

N/A

Technology

N/A

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* Comments

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* Rank in order of importance which you would choose to access the Center programs if you choose not to or cannot return to the Center OnSite. (1-most important)

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* Comments

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* Rate the Center Kids offerings that your family has participated in. (Select N/A if not applicable)

	Unacceptable	Dissatisfied	Neither Satisfied or Dissatisfied	Satisfied	Excellent	N/A
Aquatics - Center Kids Mini Camps \| OnLine (Zoom)	Aquatics - Center Kids Mini Camps \| OnLine (Zoom) Unacceptable	Aquatics - Center Kids Mini Camps \| OnLine (Zoom) Dissatisfied	Aquatics - Center Kids Mini Camps \| OnLine (Zoom) Neither Satisfied or Dissatisfied	Aquatics - Center Kids Mini Camps \| OnLine (Zoom) Satisfied	Aquatics - Center Kids Mini Camps \| OnLine (Zoom) Excellent	Aquatics - Center Kids Mini Camps \| OnLine (Zoom) N/A
Aquatics - Family Recreation Swim \| OnSite	Aquatics - Family Recreation Swim \| OnSite Unacceptable	Aquatics - Family Recreation Swim \| OnSite Dissatisfied	Aquatics - Family Recreation Swim \| OnSite Neither Satisfied or Dissatisfied	Aquatics - Family Recreation Swim \| OnSite Satisfied	Aquatics - Family Recreation Swim \| OnSite Excellent	Aquatics - Family Recreation Swim \| OnSite N/A
Aquatics - Family Lap Swim \| OnSite	Aquatics - Family Lap Swim \| OnSite Unacceptable	Aquatics - Family Lap Swim \| OnSite Dissatisfied	Aquatics - Family Lap Swim \| OnSite Neither Satisfied or Dissatisfied	Aquatics - Family Lap Swim \| OnSite Satisfied	Aquatics - Family Lap Swim \| OnSite Excellent	Aquatics - Family Lap Swim \| OnSite N/A
Aquatics - Swim Team \| OnLine (Dryland)	Aquatics - Swim Team \| OnLine (Dryland) Unacceptable	Aquatics - Swim Team \| OnLine (Dryland) Dissatisfied	Aquatics - Swim Team \| OnLine (Dryland) Neither Satisfied or Dissatisfied	Aquatics - Swim Team \| OnLine (Dryland) Satisfied	Aquatics - Swim Team \| OnLine (Dryland) Excellent	Aquatics - Swim Team \| OnLine (Dryland) N/A
Aquatics - Swim Team \| OnDemand (recordings)	Aquatics - Swim Team \| OnDemand (recordings) Unacceptable	Aquatics - Swim Team \| OnDemand (recordings) Dissatisfied	Aquatics - Swim Team \| OnDemand (recordings) Neither Satisfied or Dissatisfied	Aquatics - Swim Team \| OnDemand (recordings) Satisfied	Aquatics - Swim Team \| OnDemand (recordings) Excellent	Aquatics - Swim Team \| OnDemand (recordings) N/A
Fitness Classes \| OnLine (Zoom)	Fitness Classes \| OnLine (Zoom) Unacceptable	Fitness Classes \| OnLine (Zoom) Dissatisfied	Fitness Classes \| OnLine (Zoom) Neither Satisfied or Dissatisfied	Fitness Classes \| OnLine (Zoom) Satisfied	Fitness Classes \| OnLine (Zoom) Excellent	Fitness Classes \| OnLine (Zoom) N/A
Fitness Youth Classes \| OnLine (Zoom)	Fitness Youth Classes \| OnLine (Zoom) Unacceptable	Fitness Youth Classes \| OnLine (Zoom) Dissatisfied	Fitness Youth Classes \| OnLine (Zoom) Neither Satisfied or Dissatisfied	Fitness Youth Classes \| OnLine (Zoom) Satisfied	Fitness Youth Classes \| OnLine (Zoom) Excellent	Fitness Youth Classes \| OnLine (Zoom) N/A
Tennis - Family \| OnSite	Tennis - Family \| OnSite Unacceptable	Tennis - Family \| OnSite Dissatisfied	Tennis - Family \| OnSite Neither Satisfied or Dissatisfied	Tennis - Family \| OnSite Satisfied	Tennis - Family \| OnSite Excellent	Tennis - Family \| OnSite N/A

Question Title

* Comments

Question Title

* Rank the following in order in which they have positively impacted you upon returning to the Center

Returning to “normal routine”

N/A

Onsite connections with others (staff, members)

N/A

Help provide onsite connections for others (staff, members)

N/A

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* Comments

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* Rank in order which of the following have helped you felt connected to our Center community.

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* Comments

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* Rank in order of importance which of the following have helped make you feel safe returning to the Center OnSite.

Social Distancing - 10x6 ft spacing for classes, capacity controls/limits, marked traffic flow

N/A

Personal Protective Equipment - face masks and gloves, microphone shields

N/A

Essential Equipment - portable hand sanitizers, county health signage

N/A

Cleaning and Disinfecting Protocols - CDC standards, staff set of fitness equipment

N/A

Staff - monitors, instructors, facilities, class assistants

N/A

	Excellent	Satisfied	Dissatisfied	Unacceptable	N/A
Aquatics - Lap Swim \| OnSite	Aquatics - Lap Swim \| OnSite Excellent	Aquatics - Lap Swim \| OnSite Satisfied	Aquatics - Lap Swim \| OnSite Dissatisfied	Aquatics - Lap Swim \| OnSite Unacceptable	Aquatics - Lap Swim \| OnSite N/A
Fitness Classes \| OnSite	Fitness Classes \| OnSite Excellent	Fitness Classes \| OnSite Satisfied	Fitness Classes \| OnSite Dissatisfied	Fitness Classes \| OnSite Unacceptable	Fitness Classes \| OnSite N/A
Fitness - Weight Room \| OnSite	Fitness - Weight Room \| OnSite Excellent	Fitness - Weight Room \| OnSite Satisfied	Fitness - Weight Room \| OnSite Dissatisfied	Fitness - Weight Room \| OnSite Unacceptable	Fitness - Weight Room \| OnSite N/A
Tennis \| OnSite	Tennis \| OnSite Excellent	Tennis \| OnSite Satisfied	Tennis \| OnSite Dissatisfied	Tennis \| OnSite Unacceptable	Tennis \| OnSite N/A

	Unacceptable	Dissatisfied	Neither Satisfied or Dissatisfied	Satisfied	Excellent	N/A
Aquatics - Center Kids Mini Camps \| OnLine (Zoom)	Aquatics - Center Kids Mini Camps \| OnLine (Zoom) Unacceptable	Aquatics - Center Kids Mini Camps \| OnLine (Zoom) Dissatisfied	Aquatics - Center Kids Mini Camps \| OnLine (Zoom) Neither Satisfied or Dissatisfied	Aquatics - Center Kids Mini Camps \| OnLine (Zoom) Satisfied	Aquatics - Center Kids Mini Camps \| OnLine (Zoom) Excellent	Aquatics - Center Kids Mini Camps \| OnLine (Zoom) N/A
Aquatics - Family Recreation Swim \| OnSite	Aquatics - Family Recreation Swim \| OnSite Unacceptable	Aquatics - Family Recreation Swim \| OnSite Dissatisfied	Aquatics - Family Recreation Swim \| OnSite Neither Satisfied or Dissatisfied	Aquatics - Family Recreation Swim \| OnSite Satisfied	Aquatics - Family Recreation Swim \| OnSite Excellent	Aquatics - Family Recreation Swim \| OnSite N/A
Aquatics - Family Lap Swim \| OnSite	Aquatics - Family Lap Swim \| OnSite Unacceptable	Aquatics - Family Lap Swim \| OnSite Dissatisfied	Aquatics - Family Lap Swim \| OnSite Neither Satisfied or Dissatisfied	Aquatics - Family Lap Swim \| OnSite Satisfied	Aquatics - Family Lap Swim \| OnSite Excellent	Aquatics - Family Lap Swim \| OnSite N/A
Aquatics - Swim Team \| OnLine (Dryland)	Aquatics - Swim Team \| OnLine (Dryland) Unacceptable	Aquatics - Swim Team \| OnLine (Dryland) Dissatisfied	Aquatics - Swim Team \| OnLine (Dryland) Neither Satisfied or Dissatisfied	Aquatics - Swim Team \| OnLine (Dryland) Satisfied	Aquatics - Swim Team \| OnLine (Dryland) Excellent	Aquatics - Swim Team \| OnLine (Dryland) N/A
Aquatics - Swim Team \| OnDemand (recordings)	Aquatics - Swim Team \| OnDemand (recordings) Unacceptable	Aquatics - Swim Team \| OnDemand (recordings) Dissatisfied	Aquatics - Swim Team \| OnDemand (recordings) Neither Satisfied or Dissatisfied	Aquatics - Swim Team \| OnDemand (recordings) Satisfied	Aquatics - Swim Team \| OnDemand (recordings) Excellent	Aquatics - Swim Team \| OnDemand (recordings) N/A
Fitness Classes \| OnLine (Zoom)	Fitness Classes \| OnLine (Zoom) Unacceptable	Fitness Classes \| OnLine (Zoom) Dissatisfied	Fitness Classes \| OnLine (Zoom) Neither Satisfied or Dissatisfied	Fitness Classes \| OnLine (Zoom) Satisfied	Fitness Classes \| OnLine (Zoom) Excellent	Fitness Classes \| OnLine (Zoom) N/A
Fitness Youth Classes \| OnLine (Zoom)	Fitness Youth Classes \| OnLine (Zoom) Unacceptable	Fitness Youth Classes \| OnLine (Zoom) Dissatisfied	Fitness Youth Classes \| OnLine (Zoom) Neither Satisfied or Dissatisfied	Fitness Youth Classes \| OnLine (Zoom) Satisfied	Fitness Youth Classes \| OnLine (Zoom) Excellent	Fitness Youth Classes \| OnLine (Zoom) N/A
Tennis - Family \| OnSite	Tennis - Family \| OnSite Unacceptable	Tennis - Family \| OnSite Dissatisfied	Tennis - Family \| OnSite Neither Satisfied or Dissatisfied	Tennis - Family \| OnSite Satisfied	Tennis - Family \| OnSite Excellent	Tennis - Family \| OnSite N/A

Center Member Survey - 8/10/20

Question Title

* How old are you?

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* What is your gender?

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* What is your membership status?

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* Please indicate all the Center activities you have participated in since our Reopening (choose all that apply)

Question Title

* Comments

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* Indicate how often you have participated at the Center OnSite.

Question Title

* Comments

Question Title

* If you have participated in any Center OnSite activities, please rate your experience.

Question Title

* Comments

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* Rank in order of importance the reason why you have NOT participated in Center OnSite activities (1=most important to 5=least important)

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* Comments

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* Indicate how often you have participated in Center OnLine (Zoom) or OnDemand (recorded) activities

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* Comments

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* If you have NOT participated in Center OnLine (eg Zoom) classes/activities, please indicate your reason in order of priority (1-most important to 4-least important)

Question Title

* Comments

Question Title

* Rank in order of importance which you would choose to access the Center programs if you choose not to or cannot return to the Center OnSite. (1-most important)

Question Title

* Comments

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* Rate the Center Kids offerings that your family has participated in. (Select N/A if not applicable)

Question Title

* Comments

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* Rank the following in order in which they have positively impacted you upon returning to the Center

Question Title

* Comments

Question Title

* Rank in order which of the following have helped you felt connected to our Center community.

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* Comments

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* Rank in order of importance which of the following have helped make you feel safe returning to the Center OnSite.

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* Comments

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* Rank in order of importance which of the following have prevented you from returning to the Center OnSite

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* Comments

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* Please provide any other comments/questions below: