Welcome to Clinical Diagnostic Solutions, Inc. (CDS)

Hello,

Thank you for your recent purchase and for being a Clinical Diagnostic Solutions Customer.
Our records indicate that a Boule Medonic M Series Hematology Analyzer was recently installed at your location.
As part of our ongoing dedication to Quality, we are performing this immediate follow-up.

We want to confirm the product and training met your expectations.
Our company goal is to exceed your expectations in the areas indicated within this brief survey.

We have enlisted the On Line services of “Survey Monkey” – “A  leading provider of web-based survey solutions”
The survey is designed to capture your satisfaction level for several key topics.

Simply check  the number that best describes your opinion of each.

The survey also has an area for your comments.  We look forward to all feedback.
 
The information you enter will not be shared or sold outside of our organization.


 

Question Title

* 1.
Please Rank the following statements on a scale of 1 - 6. 
An answer is required for each question
1 = Very Dissatisfied
5 = Very Satisfied (Exceeded Expectations)

  1)
Very Dissatisfied 		2)
Dissatisfied 		3)
Just OK 		4)
Satisfied 		5)
Very Satisfied 		6)
Choose not to Respond
How Satisfied were you with the overall Sales Process?
How Satisfied were you with the Installation Scheduling Process?
How Satisfied were you with the overall Instrument Hardware Installation?
How satisfied were you with the Installers Professionalism?
How satisfied were you with the overall Instrument Training session?
How satisfied were you with the Trainers Product Knowledge?

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* 2. What is your instrument Serial Number? (Optional)

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* 3. What was the Work Order # ? (Optional)

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* 4. Additional Comments: (Optional)

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* 5. Address (Optional)

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* 6. Would you like to have a Manager contact you to discuss your New Instrument Installation Experience?

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