Exit this survey >> March 2016 Question of the Month There are lots of ways people learn to work in a public library (e.g., on-the-job training, previous customer service experience, library school), but we'd like to know: Question Title * 1. What didn't you learn in your education, formal or not, that you really wish you had? Question Title * 2. Bonus Question! How did you acquire the skill or knowledge that you needed? Done