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Customer Satisfaction Survey
1.
What relationship do you have with Longnecker & Associates?
Active client
Past client
Strategic partner
Never worked with L&A
2.
What role do you hold in your organization?
Board Member
Management
HR Professional
Other (please specify)
3.
On a scale of 0 to 10,
How likely is it that you would recommend this company to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
4.
Overall, how satisfied or dissatisfied are you with our company?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
5.
How well do our services meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
6.
How likely are you to use our services?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
7.
Do you have any other comments, questions, or concerns?
