Logicalis CIO Survey 2017

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* 3. Size of organisation?

Small (Less than 100 employees)

Medium (Between 100 and 999 employees)

Large (Greater than 1000 employees)

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* 4. How do you keep up with the latest technology developments?

CIO Councils / IT professional associations

Industry Conferences

Vendor Events

Internet - company websites

E-Newsletter

Social Media

Search Engines

YouTube

Facebook

Blogs

Twitter

Please note that when we refer to CIO, we mean the most senior, or one of the most senior, IT professionals in your organisation.

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* 5. Approximately how is your time split between day-to-day management of technology and strategic planning/initiatives? (select one)

100% day to day management

90% day to day management, 10% strategic initiatives

80% day to day management, 20% strategic initiatives

70% day to day management, 30% strategic initiatives

60% day to day management, 40% strategic initiatives

50% day to day management, 50% strategic initiatives

40% day to day management, 60% strategic initiatives

30% day to day management, 70% strategic initiatives

20% day to day management, 80% strategic initiatives

10% day to day management, 90% strategic initiatives

100% strategic initiatives

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* 6. Approximately what percentage of your IT is provided or managed by external service providers, including cloud? (IaaS/PaaS & SaaS) (select one)

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

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* 7. On a scale of 1 to 10, where 10 is the highest value, how do you rate the value of IT in delivering business outcomes?

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* 8. Much is being made of the Internet of Things (IoT) and its effect on products, services and operations – Thinking of your own organisation, over what timeframe do you think IoT will affect you?

Already using

6-12m

12-24m

24-36m

36m+

Not at all

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* 9. How do you anticipate IoT complementing your business? (Tick all that apply)

Enhanced products and services

New services and product lines

Improved customer service

Improved operations

Improved partnerships

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* 10. What challenges and problems do you face in getting the most from business analytics? (Tick all that apply)

Siloed data

Complexity

Lack of board level buy in

Lack of available skills

No clear brief from the business

Lack of budget

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* 11. What are you doing to address these issues? (Tick all that apply)

Restructuring and/or aggregating data

Setting up working groups to unravel complexity

Educating and lobbying the board to seek buy in

Increasing salaries for data analysts

Providing training for existing staff in data analytics

Working with line of business to clarify requirements

Investing more

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* 12. Does your organisation develop internal and/or customer apps? (Please select one that applies)

Yes and we have in-house developers

Yes and we use third party developers

Yes, we use a combination of in-house and third party developers

No, but we are thinking about it

No and we are not thinking about it

If you answered ‘Yes’ – go to question 13

If you answered ‘No’, skip to question 14

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* 13. Is your organisation’s app development aimed at: (tick all that apply)

Moving an existing product or service to an application experience

Building new services/revenues through new applications

Marketing activity to promote a product or service

Internal applications for streamlining existing business processes

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* 14. On a scale from 1 to 5, where 1 is ‘entirely enabled’ and 5 is ‘not enabled at all’, rate the extent to which you feel your organisation is ‘digitally enabled’?

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* 15. What are the main barriers to your organisation’s digital transformation? (Tick all that apply)

Large and/or complex legacy infrastructure

Cost

Organisational culture

Skills

Security

No desire to transform

Not applicable

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* 16. What are you doing to overcome these barriers: (Tick all that apply)

Replacing and/or adapting existing infrastructure

Increasing budget for digital transformation

Attempting culture change

Increasing salaries

Providing additional training and development

Increasing security capabilities

Nothing

Not applicable

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* 17. What are the challenges facing your organisation related to the increased use of cloud services? (Tick all that apply)

Security

Data Sovereignty

Local Data Regulations

Lack of available management tools

Skills within IT operations

Lack of business quality SLAs

Poor definition of service requirement from your business

Hype from vendors obscuring service delivery capability

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* 18. Which of the following IT security threats do you think will pose significant risk to businesses over the next 12 months? (Tick all that apply)

Increasingly sophisticated social engineering attacks

Ransomware and corporate extortion

Attacks targeting corporate systems and application vulnerabilities

Identity and credential hijacking

Malicious insiders

Ghostware concealed attacks evading forensics

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* 19. Which of the following areas of security investment will be priorities for your organisation over the next 12 months? (tick all that apply)

Network security

Identity and access management

Advanced malware protection

Endpoint protection

Intelligence and analytics

User training and awareness

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* 20. Have security issues or considerations prevented or stopped new IT projects within your organisation?

Yes

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* 21. What is evolving in your business that is most effecting your IT strategy?

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* 22. If you are interested in receiving the results of the survey, please enter your email address below. (Results are expected to be published in October 2017)

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* 1. What is your job title?

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* 2. What country are you based in?

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* 3. Size of organisation?

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* 4. How do you keep up with the latest technology developments?

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* 5. Approximately how is your time split between day-to-day management of technology and strategic planning/initiatives? (select one)

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* 6. Approximately what percentage of your IT is provided or managed by external service providers, including cloud? (IaaS/PaaS & SaaS) (select one)

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* 7. On a scale of 1 to 10, where 10 is the highest value, how do you rate the value of IT in delivering business outcomes?

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* 8. Much is being made of the Internet of Things (IoT) and its effect on products, services and operations – Thinking of your own organisation, over what timeframe do you think IoT will affect you?

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* 9. How do you anticipate IoT complementing your business? (Tick all that apply)

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* 10. What challenges and problems do you face in getting the most from business analytics? (Tick all that apply)

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* 11. What are you doing to address these issues? (Tick all that apply)

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* 12. Does your organisation develop internal and/or customer apps? (Please select one that applies)

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* 13. Is your organisation’s app development aimed at: (tick all that apply)

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* 14. On a scale from 1 to 5, where 1 is ‘entirely enabled’ and 5 is ‘not enabled at all’, rate the extent to which you feel your organisation is ‘digitally enabled’?

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* 15. What are the main barriers to your organisation’s digital transformation? (Tick all that apply)

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* 16. What are you doing to overcome these barriers: (Tick all that apply)

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* 17. What are the challenges facing your organisation related to the increased use of cloud services? (Tick all that apply)

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* 18. Which of the following IT security threats do you think will pose significant risk to businesses over the next 12 months? (Tick all that apply)

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* 19. Which of the following areas of security investment will be priorities for your organisation over the next 12 months? (tick all that apply)

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* 20. Have security issues or considerations prevented or stopped new IT projects within your organisation?

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* 21. What is evolving in your business that is most effecting your IT strategy?

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* 22. If you are interested in receiving the results of the survey, please enter your email address below. (Results are expected to be published in October 2017)