TPL Light Therapy Lamp Customer Feedback Survey

Thank you for taking this survey. Toronto Public Library is evaluating its Light Therapy Lamp service. Your responses will help us evaluate and improve this service.

The survey will ask you some general questions about your experience using the Light Therapy Lamp.

You must be at least 18 years old to take this survey. The survey is confidential. Questions are optional, so you are free to skip any questions you do not want to answer.

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* 1. In which branch did you use the Light Therapy Lamp?

Brentwood branch

Malvern branch

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* 2. What age category do you fall under?

18-24

25-60

65+

Prefer not to answer

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* 3. How did you learn about this service?

In-branch signage

Staff member

TPL website

Friend/ family member

Other (please specify)

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* 4. How many times have you used the Light Therapy Lamp?

This is my first time

1-3 times

4-6 times

7-9 times

More than 10 times

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* 5. Do you experience symptoms of the ‘winter blues’ or Seasonal Affective Disorder?

Yes

I don't know / prefer not to answer

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* 6. Why are you interested in using the Light Therapy Lamp?

Health benefits

Curious to see how it works

I have the 'winter blues' / Seasonal Affective Disorder

Other (please specify)

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* 7. Do you feel that the Light Therapy Lamp is effective for treating the symptoms of the ‘winter blues’ / Seasonal Affective Disorder?

Yes, I feel an improvement

No, I do not feel any difference

Too soon to tell

I don't know / prefer not to answer

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* 8. The Light Therapy Lamp costs approximately $300. Would you consider purchasing a lamp for yourself?

I would like to buy a lamp but it is too expensive

I am considering buying a lamp

The cost does not impact my decision

I am not interested in buying a lamp regardless of the cost

I don't know / prefer not to answer

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* 9. Do you find the information in the Light Therapy Lamp brochure helpful?

Yes, I learned what I needed to know about the service

No, it needs to include more information

I did not read the brochure

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* 10. Do you think that the Library should offer the Light Therapy Lamp service at more branches?

Yes, the service should be expanded to more locations

No, two locations is enough

The service should be discontinued

No opinion either way

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* 11. Overall, how satisfied are you with the Light Therapy Lamp service?

Very satisfied

Satisfied

Neither satisfied or dissatisfied

Dissatisfied

Very dissatisfied

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* 1. In which branch did you use the Light Therapy Lamp?

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* 2. What age category do you fall under?

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* 3. How did you learn about this service?

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* 4. How many times have you used the Light Therapy Lamp?

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* 5. Do you experience symptoms of the ‘winter blues’ or Seasonal Affective Disorder?

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* 6. Why are you interested in using the Light Therapy Lamp?

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* 7. Do you feel that the Light Therapy Lamp is effective for treating the symptoms of the ‘winter blues’ / Seasonal Affective Disorder?

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* 8. The Light Therapy Lamp costs approximately $300. Would you consider purchasing a lamp for yourself?

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* 9. Do you find the information in the Light Therapy Lamp brochure helpful?

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* 10. Do you think that the Library should offer the Light Therapy Lamp service at more branches?

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* 11. Overall, how satisfied are you with the Light Therapy Lamp service?

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* 12. Do you have any feedback or suggestions for improving the Light Therapy Lamp service?