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1. Overall, how satisfied or dissatisfied are you with the MWR Library Program?

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2. Which of the following words would you use to describe our customer service?

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3. Which of the following words would you use to describe the Library Program's marketing and communication methods?

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4. Which of the following words would you use to describe the convenience of facility hours, classes and event times?

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5. How would you rate the availability of Wi-Fi and internet network?

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6. How would you rate the cleanliness of our Library?

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7. How satisfied are you with the variety of types and formats of materials in the collection?

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8. How would you rate the availability of computer assets?

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9. How would you rate the condition of the furniture and equipment?

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10. How responsive have we been in assisting with your Library needs?

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11. Do you have any other comments, questions, or concerns?

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13. Contact information (optional)

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