Bennington Public Library Community Needs Survey

Thank you for taking the time to take this survey. Responses collected will be used by the Library's Community Needs Response Planning Committee to evaluate community needs and identify ways the Library can better serve our community.

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* 1. How old are you?

0-12

13-18

19-24

25-49

50-64

65 or older

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* 2. How long have you lived in the greater Bennington area?

0-5 years

6-10 years

11-20 years

21+ years

Other (please specify)

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* 3. Where do you get the majority of community news and events? (choose one)

City website & social media channels

Library website & social media channels

Other social media channels & groups

Word of mouth

Other (please specify)

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* 4. Which factors are most important to you when it comes to your quality of life in the Bennington area? (choose three)

Safe place to live

Clean and attractive/small town atmosphere

Active downtown area/shopping

Selection of housing

Quality of schools

Parks and recreation facilities

Public services (Library, Police, Fire)

Proximity to employment

Other (please specify)

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* 5. What would you say is the most critical issue facing Bennington today?

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* 6. Do you have a Bennington Public Library card?

Yes

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* 7. On average, how often do you visit the library?

A few times a week

About once a week

A few times a month

Once a month

Less than once a month

None of the above

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* 8. Which of the following library services are most important to you? (choose three)

Borrowing materials (books, DVDs, kits, etc.)

E-books and digital audio books

Book recommendations and reference help

Programming (book clubs, storytime, teen events, summer reading, etc.)

Technology access (computers, internet, fax, scanning, printing, etc.)

Study rooms/seating areas

Community meeting room space

Online services (website, catalog, research databases, etc.)

Other (please specify)

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* 9. How would you rate your experience with the following library services?

	Excellent	Good	Fair	Poor	Don't know/not applicable
Customer service	Customer service Excellent	Customer service Good	Customer service Fair	Customer service Poor	Customer service Don't know/not applicable
Collection (books, audiobooks, DVDs, STEAM/Discovery kits, etc.)	Collection (books, audiobooks, DVDs, STEAM/Discovery kits, etc.) Excellent	Collection (books, audiobooks, DVDs, STEAM/Discovery kits, etc.) Good	Collection (books, audiobooks, DVDs, STEAM/Discovery kits, etc.) Fair	Collection (books, audiobooks, DVDs, STEAM/Discovery kits, etc.) Poor	Collection (books, audiobooks, DVDs, STEAM/Discovery kits, etc.) Don't know/not applicable
Programming (Storytime, Teen Time, Book clubs, etc.)	Programming (Storytime, Teen Time, Book clubs, etc.) Excellent	Programming (Storytime, Teen Time, Book clubs, etc.) Good	Programming (Storytime, Teen Time, Book clubs, etc.) Fair	Programming (Storytime, Teen Time, Book clubs, etc.) Poor	Programming (Storytime, Teen Time, Book clubs, etc.) Don't know/not applicable
Technology (public computers and printers, internet/WI-FI, copy & fax services, etc.)	Technology (public computers and printers, internet/WI-FI, copy & fax services, etc.) Excellent	Technology (public computers and printers, internet/WI-FI, copy & fax services, etc.) Good	Technology (public computers and printers, internet/WI-FI, copy & fax services, etc.) Fair	Technology (public computers and printers, internet/WI-FI, copy & fax services, etc.) Poor	Technology (public computers and printers, internet/WI-FI, copy & fax services, etc.) Don't know/not applicable
Online services (website, catalog, research databases, etc.)	Online services (website, catalog, research databases, etc.) Excellent	Online services (website, catalog, research databases, etc.) Good	Online services (website, catalog, research databases, etc.) Fair	Online services (website, catalog, research databases, etc.) Poor	Online services (website, catalog, research databases, etc.) Don't know/not applicable
Community meeting areas and study rooms	Community meeting areas and study rooms Excellent	Community meeting areas and study rooms Good	Community meeting areas and study rooms Fair	Community meeting areas and study rooms Poor	Community meeting areas and study rooms Don't know/not applicable
Hours of operation	Hours of operation Excellent	Hours of operation Good	Hours of operation Fair	Hours of operation Poor	Hours of operation Don't know/not applicable

Bennington Public Library Community Needs Survey

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* 1. How old are you?

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* 2. How long have you lived in the greater Bennington area?

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* 3. Where do you get the majority of community news and events? (choose one)

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* 4. Which factors are most important to you when it comes to your quality of life in the Bennington area? (choose three)

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* 5. What would you say is the most critical issue facing Bennington today?

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* 6. Do you have a Bennington Public Library card?

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* 7. On average, how often do you visit the library?

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* 8. Which of the following library services are most important to you? (choose three)

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* 9. How would you rate your experience with the following library services?

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* 10. How could the Bennington Public Library or its services be improved, if at all?

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* 11. How does the Bennington Public Library benefit you or the community?

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* 12. Additional Comments: