Mobile Workers Alliance - LAX Questionnaire Los Angeles International Airport decisionmakers want to hear from rideshare drivers about the recent changes to pick up and drop off at LAX. Sharing your experience will help us advocate for a system that works for drivers and riders. OK Question Title * 1. Contact Information Name Email Address Phone Number OK Question Title * 2. Which app do you drive for? Uber Lyft Uber & Lyft Other (please specify) OK Question Title * 3. I was informed ahead of time of the changes to rideshare pickup/drop off at LAX that began on Oct. 29, 2019. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Comments OK Question Title * 4. Uber/Lyft/etc. provided me with appropriate training and guidance on the new rideshare system at LAX. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Comments OK Question Title * 5. The new pickup system at LAX works effectively. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Comments OK Question Title * 6. The new dropoff system works effectively Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Comments OK Question Title * 7. How long is your typical wait for a pickup in the new system? 0-10 minutes 10-20 minutes 20-30 minutes 30-40 minutes 40-50 minutes 60+ minutes Comments OK Question Title * 8. The PIN system for UberX rides works effectively. (If you have not used the PIN system, please select N/A) Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree N/A Comments OK Question Title * 9. Please share your overall thoughts on and experiences with the rideshare changes at LAX that began on Oct. 29, 2019 OK Thank you for taking our LAX rideshare questionnaire! By staying strong and united, Mobile Workers Alliance members are making real changes for drivers in LA. OK DONE