Langenstein's Customer Survey Question Title * 1. How long have you been a customer of Langenstein’s? Less than a year 1-5 years 5-10 years More than 10 years Question Title * 2. My main Langenstein’s location is at Uptown on Arabella Old Metairie on Old Metairie Road River Ridge on Sauve Question Title * 3. What other Langenstein’s locations have you visited? Uptown on Arabella Old Metairie on Old Metairie Road River Ridge on Sauve Prytania Wine & Spirits Question Title * 4. How far would you travel for a grocery store? Less than 1 mile 1-5 miles 6-10 miles 10+ miles Distance is not an issue Question Title * 5. How much do you spend weekly on groceries? $0-50 $51-100 $101-150 $151-200 $200+ Question Title * 6. How many visits do you make to a grocery store a month? None 1-4 times 5-8 times More than 8 times Question Title * 7. What do you find most attractive about Langenstein’s (check all that apply)? Price of food Variety of products/food Freshness of food Customer service Location of store(s) Prepared foods Locally owned and operated Grocery pickup/delivery Convenient business hours Other (please specify) Question Title * 8. What do you find least attractive about Langenstein’s (check all that apply)? Price of food Variety of products/food Freshness of food Customer service Location of store(s) Prepared foods Locally owned and operated Grocery pickup/delivery Convenient business hours Other (please specify) Question Title * 9. How do you compare the value we provide in comparison to other grocery stores in the area? Better value Same value Worse value Question Title * 10. Would you be interested in seeing self checkout services at Langenstein’s? Yes No Question Title * 11. What other stores do you visit and why (please fill in space provided for those you visit)? Robert’s Dorignac’s Winn Dixie Breaux Mart Rouse’s Fresh Market Whole Foods Wal-Mart Costco Sam’s Club Ideal Market Canseco’s Other(s) Question Title * 12. Does sales/promotions impact your decision to shop at Langenstein’s? Yes No Question Title * 13. What are opportunities for improvement for Langenstein’s? Question Title * 14. What television stations do you watch regularly? WWL-TV (CBS) WGNO-TV (ABC) WVUE-TV/Fox 8 (FOX) WDSU-TV (NBC) Cable networks (i.e Cox, AT&T) Streaming services (i.e. Netflix, Hulu) Subscription television (i.e. Sling) Don’t watch television Question Title * 15. How do you listen to the radio/music? Traditional radio (if checked, please provide what stations below) If so, what stations? Satellite radio (i.e Sirius) Online radio (i.e. Pandora) Music on phone (i.e. Apple iTunes) What traditional radio stations do you listen to? Question Title * 16. Would you/have you recommended Langenstein's to others? Yes No Question Title * 17. What is your gender? Male Female Question Title * 18. What is your age? Under 30 31-50 51-70 Over 70 Question Title * 19. What is the zip code of your primary residence? Question Title * 20. Please provide any additional comments that you would like to send to Langenstein’s that might not have been addressed above. Question Title * 21. If you would like to be added to our email list to stay current on weekly specials and news from Langenstein’s, please provide your email address. Done
