In a continuing effort to provide the highest quality fitness center, we utilize feedback from our members - those who know our services best. Below you will find a brief survey of our services. We would appreciate it if you could complete the survey and place in the confidential envelope. You may drop it by the center or in the mail at your convenience. Please know that your feedback provides us with the opportunity to look at our areas of strength, as well as areas in which we could improve.

Thank you in advance for your time.

* 1. Front Desk

  Poor Average Good Excellent Outstanding
Clean and well-kept (am)
Clean and well-kept (pm)
Front desk staff friendly and inviting (am)
Front desk staff friendly and inviting (pm)

* 2. Juice Bar

  Poor Average Good Excellent Outstanding N/A
Availability of snacks
Quality of food and beverages
Variety of food and beverages
Friendliness of server
Timeliness of food preparation

* 3. Locker Rooms

  Poor Average Good Excellent Outstanding N/A
Clean and well kept
Toiletries fully stocked

* 4. Member Activities

  Poor Average Good Excellent Outstanding N/A
Variety of activities available
Staff availability
Instructor quality
Awareness and communication of programs

* 5. Personal Trainers

  Poor Average Good Excellent Outstanding N/A
Staff friendly and inviting
Quality of training
Approachable
Availability for assistance

* 6. Child Care

  Poor Average Good Excellent Outstanding N/A
Clean and well kept
Level of staff interaction
Staff friendly and inviting

* 7. Group Fitness

  Poor Average Good Excellent Outstanding N/A
Instructor on time
Quality of Instruction
Class size
Cleanliness of room
Variety of classes

* 8. Weight and Cardio Rooms

  Poor Average Good Excellent Outstanding N/A
Clean and well kept
Equipment in working condition
Availability of equipment
Up-to-date equipment

* 9. Overall Experience

  Poor Average Good Excellent Outstanding
How would you rate your overall experience with the fitness center?

* 10. Would you recommend the fitness center to a friend or family member?

* 11. We would appreciate any further comments regarding your answers, or suggestions on how to improve our services

* 12. Name (optional)

* 13. Email address (optional)

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